Assistant Property Manager

Responsibilities:

Assistant Property Manager with experience supporting H-E-B shopping center operations through lease administration, tenant relations, financial coordination, and legal documentation. Proven ability to support Property Managers in managing retail portfolios, ensuring lease compliance, maintaining tenant relationships, and coordinating cross-functional teams in a fast-paced retail environment.

 

H-E-B’s Real Estate and Shopping Center Development Teams get the most out of our real estate purchases by leasing, buying, selling, and developing property.  As an Assistant Property Manager, you will support our Shopping Center property management team in daily operations, assist in managing retail portfolios and other related job functions. 

Once you’re eligible, you’ll become an Owner in the company, so we’re looking for commitment, hard work, and focus on quality and Customer service. “Partner-owned” means our most important resources—People—drive the innovation, growth, and success that makes H-E-B The Greatest Retailing Company.

Do you have a:

HEART FOR PEOPLE… willingness to work as part of a team?

HEAD FOR BUSINESS… able to make decisions and problem solve with knowledge to identify and research solutions?

PASSION FOR RESULTS… adaptability in order to operate efficiently and professionally in a fast-paced environment?

 

We are looking for:

a related degree or comparable formal training, certification, or work experience

Commercial Property Management experience

excellent communication skills

 

What is the work?

Administration:

Supports daily activities for the Property Managers or Asset Managers, responsible for administrative and project-related aspects for the Shopping Centers

Prepares default notices, non-monetary, billback, AR letters, assignments/pylon sign agreements, LEMAs, and ROE’s

Works with the Property Manager to maintain ADA and code compliance issues with tenants and inspectors

Able to multi-task and maintain files/records efficiently

 

Analytics:

- Property fire compliance - Ensures fire risers are inspected annually, works closely with fire vendors to request fire and sprinkler and maintains fire and sprinkler inspection reports, fire tags, riser room codes, fire monitoring and code lists and coordinates fire riser room repairs etc.

- Creates work orders in the SalesForce system

Assist with lockouts and surrender processes

Maintains key lockbox and list, SCD region listing

 

Financial Functions:

- Works with Property Manager on reconciliation of interior water accounts and trash reconciliations

- Assists in AR - account receivable collections – communicate with tenant regarding unpaid rent and AR Emails

- Process check requests for - TI, security deposits, AR refunds, etc. and submit to PMs for final approval

Communicates with tenants regarding past due monetary balances by correspondence and phone calls / emails

Communicates with Property Accounting to research tenants’ account-related questions; provides follow-up to tenants

Collects and coordinates (from tenants) necessary TI paperwork to submit check requests to Property Accounting, tracks payment process through final payment to tenant

Tracks general liability insurance compliance for Shopping Center properties

Performs tenant adjustments to tax, cam and insurance

 

What is your background?

A related degree or comparable formal training, certification, or work experience

Commercial Property Management certificate or 2+ years of commercial property management experience

 

Do you have what it takes to be a fit as an H-E-B Assistant Property Manager?  

Excellent verbal and written communication skills

Strong prioritization, organization, and multi-tasking skills; attention to detail

Solid PC skills, including MS Office (Word, Excel), Yardi, Salesforce, and other programs required by the job; proficiency in MS Office

Good customer service skills

Ability to exercise judgment and reasoning

Ability to maintain highly confidential and sensitive data / info on a routine basis

Ability to remain flexible and adaptable

Self-motivated, professional, and conscientious

Team player

 

Can you…

Function in a fast-paced, retail, office environment

Problem solve and make decisions for the best outcome for the company, property per our rules and regulations