Assistant Property Manager

Position Summary & Primary Responsibilities

The Assistant Property Manager supports the Property Manager in the daily operations of assigned communities, including financial administration, leasing, resident relations, and overall property operations. This role serves as a key operational partner, ensuring consistency across leasing, collections, customer service, and property management functions.

In addition, this position is responsible for the following:

• Supporting daily office operations and ensuring consistent coverage

• Assisting with workflows, policies, and acting in the Property Manager role as needed

• Processing rent payments and maintaining accurate resident ledgers

• Managing delinquency, notices, and payment plans in alignment with company policy

• Assisting with eviction processes and monthly financial reporting

• Ensuring compliance with applicable landlord-tenant laws, Fair Housing regulations, and company policies

• Maintaining accurate, organized, and complete resident files and lease documentation

• Processing applications, leases, renewals, move-ins, and move-outs

• Supporting leasing efforts, prospect follow-ups, and occupancy goals

• Responding to resident concerns and assisting with conflict resolution

• Ensuring timely communication and delivery of notices

• Coordinating with maintenance on work orders and unit turns

• Tracking work orders and supporting vendor coordination as needed

• Maintaining accurate records within property management systems

• Assisting with reporting on occupancy, delinquency, leasing activity, and financial performance

• Supporting team training and reinforcing operational expectations

• Performing additional duties and special projects as assigned

Education & Experience

• High school diploma or equivalent required

• 3–5 years of residential property management experience preferred

• Experience in market-rate multifamily housing preferred

• Experience with leasing, rent collections, resident relations, and property operations

• Knowledge of Fair Housing regulations and applicable landlord-tenant laws preferred

• Experience with Yardi or similar property management systems preferred

Knowledge, Skills & Abilities

• Strong organizational and time management skills

• Effective communication and customer service skills

• Ability to manage multiple tasks and priorities

• Attention to detail, particularly in financial administration, leasing documentation, and recordkeeping

• Strong problem-solving and conflict-resolution skills

• Professional demeanor and conduct

• Ability to work independently and as part of a team

• Proficiency in Microsoft Office Suite and property management systems