Assistant Restaurant Manager

Job Summary

We are looking for a motivated and detail-oriented Assistant Restaurant Manager to support daily front-of-house and back-of-house operations. This role involves supervising staff, maintaining service standards, and ensuring smooth restaurant performance. The ideal candidate is a hands-on leader who thrives in dynamic environments and is passionate about delivering exceptional guest experiences.

Key Responsibilities

Operational Support

• Oversee daily operations to ensure smooth, efficient, and profitable performance.

• Open and close the restaurant in accordance with company procedures.

• Supervise dining room and kitchen activity to ensure quality service and food standards.

Staff Management

• Assist in hiring, training, scheduling, and supervising restaurant staff.

• Provide leadership, coaching, and performance feedback to team members.

• Foster a positive, collaborative, and high-performing team culture.

Customer Service

• Ensure guests receive excellent service and a welcoming experience.

• Resolve guest complaints and issues promptly and professionally.

• Monitor customer feedback and work with the General Manager to make improvements.

Inventory & Cost Control

• Assist in managing inventory, ordering supplies, and tracking usage.

• Monitor food, beverage, and labor costs to support budget goals.

• Ensure all storage, prep, and service areas comply with safety and sanitation standards.

Compliance & Standards

• Maintain compliance with health, safety, and hygiene regulations.

• Enforce company policies, procedures, and brand guidelines.

• Support quality assurance and uphold presentation and cleanliness standards.

Reporting & Administration

• Assist in preparing daily and weekly reports on sales, labor, and expenses.

• Help manage cash handling, deposits, and POS system oversight.

• Participate in meetings and contribute to planning initiatives and staff development.

Requirements

• Proven experience in a supervisory or management role in a restaurant or hospitality setting.

• Strong leadership and interpersonal skills.

• Excellent problem-solving, organizational, and multitasking abilities.

• Familiarity with restaurant POS systems and back-office tools.

• Basic understanding of food safety, labor laws, and industry regulations.

• Availability to work flexible shifts including weekends and holidays.

• High school diploma or equivalent; hospitality training or degree is a plus.

Benefits

• Competitive salary and potential performance bonuses

• Career development and training opportunities

• Staff meals and discounts