Assistant Service Manager

Description of the role:

The Assistant Service Manager at Jannell Motors Inc in HANOVER, MA plays a vital role in assisting with the management of service operations and ensuring customer satisfaction.

Responsibilities:

• Assist Service Manager in overseeing service department operations.
• Ensure quality workmanship and efficiency in service processes.
• Handle customer inquiries and complaints, providing exceptional customer service.
• Coordinate with technicians and other team members to streamline service workflow.
• Monitor Advisor 's Repair Orders, review service performance metrics and implement improvements as needed.

Requirements:

• Prior experience in automotive service management.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks effectively.
• Knowledge of automotive service processes and industry trends.
• Team player with a customer-oriented mindset.

Benefits:

• Competitive compensation of $7,000.00 per month paid weekly.
• Opportunity for growth and advancement within the company.
• Comprehensive benefits package including health insurance, dental, 401k with company match paid vacations and disability plans.
• Friendly and supportive work environment.

About the Company:

Jannell Motors Inc is a 4th Generation 105 year old automotive dealership in HANOVER, MA, committed to providing exceptional service and quality vehicles to our customers here on the South Shore and beyond. We value our employees and strive to create a positive work culture where everyone can thrive.