Assistant Shop Manager

Benefits:

• Bonus based on performance
• Paid time off
• Training & development
• Free uniforms
• Competitive salary
• Employee discounts

Position Summary
The Assistant Shop Manager is a hands‑on leadership role that supports daily shop operations while performing vehicle service and repair. This position helps ensure efficient workflow, reinforces technician productivity, and maintains quality and safety standards. A successful candidate will demonstrate strong technical proficiency and team‑leadership skills.


Core Responsibilities

• Daily Operations & Workflow
  
  
  • Coordinate vehicle flow from drop-off through inspection, repair, and customer delivery.
    
    
  • Monitor bay activity and technician progress to ensure jobs are completed on schedule.
    
    
  • Identify and resolve workflow delays or resource gaps.
    
    
  • Ensure accurate documentation and proper closure of all work orders.
    
    
• Hands‑On Technical Work
  
  
  • Perform general service and diagnostic repairs as needed.
    
    
  • Assist with high-volume jobs including oil changes, brakes, and electrical repairs.
    
    
  • Uphold shop quality standards and safety protocols.
    
    
  • Model efficiency and excellence by actively working alongside the team.
    
    
• Sales & Margin Support
  
  
  • Support the execution of shop KPIs (car count, hours sold, average repair order, and gross profit).
    
    
  • Ensure proper application of fees and adherence to shop processes.
    
    
  • Collaborate with the front counter team to align workflow with daily targets.
    
    
• Team Leadership
  
  
  • Lead daily huddles to set priorities and communicate focus areas.
    
    
  • Coach technicians on standards, productivity, and shop discipline.
    
    
  • Assist with onboarding, mentoring, and performance follow-up for team members.
    
    
  • Foster a culture of accountability, teamwork, and professionalism.
    
    
• Job Mix & Quality Execution
  
  
  • Monitor high-volume and high-profit services for consistent execution.
    
    
  • Track cycle times and comebacks to identify process or training gaps.
    
    
  • Reinforce upsell opportunities and bundled service offerings.
    
    

Performance Expectations

• Deliver consistent shop productivity, quality, and cycle-time results.
  
  
• Perform high-quality repairs while maintaining high standards for safety and performance.
  
  
• Support leadership in maintaining a fast-paced, customer-focused shop environment.
  
  

Minimum Qualifications

• 3 or more years of experience as an automotive technician.
  
  
• Prior experience in a leadership, working foreman, or team lead role preferred.
  
  
• Strong knowledge of general service and diagnostics.

          Ability to lead by example and communicate expectations clearly.

• Familiarity with shop management systems (e.g., Tekmetric) preferred.
  
  
• Reliable, punctual, and committed to team success.
  
  

Work Schedule & Requirements

• Full-time, including Saturdays and peak business hours.
  
  
• Ability to stand and walk throughout the workday and lift up to 50 lbs as needed.
  
  
• Comfortable working in a physically demanding shop environment.
  
  

Why Meineke?
Meineke values personal and professional growth. Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends. Join a team of driven and talented individuals who share your passion for high-quality repair work, and enjoy a supportive and collaborative work environment that encourages growth and camaraderie. With locally-owned Meineke shops, you’ll experience a sense of community and connection with both customers and fellow team members.