Assistant Site Operations & Administrative Support Manager

Alamodome and the San Antonio Convention Center

Assistant Site Operations & Administrative Support Manager

$50,000 per year

Basic Function

Pritchard Sports & Entertainment Group (PSEG) is seeking an experienced Assistant Site Operations & Administrative Support Manager for our Sports and Entertainment venues in San Antonio, TX.  This role will support daily venue operations, housekeeping services, workforce management, compliance, reporting, and administrative functions. This role partners with the Site Operations Manager and Director of Operational Support to ensure facility cleanliness, staffing effectiveness, operational excellence, and compliance with client and company requirements.

This position combines hands-on operational leadership with administrative and compliance support to ensure successful venue operations, exceptional service quality, and a safe, clean environment.

Reporting Relationship

The Assistant Site Operations & Administrative Support Manager reports directly to the Site Operations Manager and works closely with the Director of Operational Support, Operations Leadership, Human Resources, Finance, Risk Management, Safety, and venue management teams.

SPECIFIC RESPONSIBILITIES AND OBJECTIVES

• Assist in managing daily housekeeping, event cleaning, and post-event cleaning operations.
• Recruit, train, schedule, supervise, and support full-time, part-time, event, and contract staff.
• Ensure adequate staffing, equipment, supplies, and resources are available for all operations.
• Monitor facility cleanliness, safety, and service quality through routine inspections.
• Maintain employee attendance, scheduling, payroll, deployment, and operational records.
• Support hiring, employee relations, performance management, and disciplinary processes.
• Coordinate operational reporting, documentation, compliance tracking, and contract requirements.
• Review and maintain records for audits, safety programs, incident reporting, and corrective actions.
• Assist with labor forecasting, budget tracking, and performance metrics.
• Serve as a liaison between site operations and corporate departments, including HR, Finance, Safety, and Risk Management.
• Support special projects, operational improvements, audits, and event planning activities.
• Ensure compliance with company policies, client expectations, and safety standards.

SKILLS AND QUALIFICATIONS

Required

• 3+ years of operations, facilities, housekeeping, account support, or administrative management experience.
• Supervisory or team leadership experience.
• Strong organizational, communication, and problem-solving skills.
• Proficient in Microsoft Office (Excel, Outlook, Word, and PowerPoint).
• Ability to manage multiple priorities in a fast-paced environment.
• Availability to work evenings, weekends, holidays, and event schedules as needed.
• Employee Leadership & Development
• Client & Customer Relations
• Operations & Facility Management
• Compliance & Documentation Management
• Reporting & Data Analysis
• Budget & Labor Management

PREFERED QUALIFICATIONS

• Sports & entertainment venue experience.
• Janitorial, housekeeping, or facility services management experience.
• Experience with compliance, audits, reporting, and workforce administration.
• Bilingual (English/Spanish).
• Bachelor's degree preferred
• Safety & Risk Awareness
• Strong Attention to Detail
• Time Management & Multi-Tasking

COMPENSATION AND BENEFITS

•Medical, dental, and vision options

•401K after one year

•Cell Phone

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