Assistant Retreat Director | Grow Your Leadership Career With Massage Heights
Our brand purpose is to Elevate the Lives of the People we Touch, and that includes the people on our team. If you love connecting with guests, motivating others, and turning goals into results, this is your opportunity to grow as a leader in a wellness-focused environment.
Massage Heights is seeking an Assistant Retreat Director to work alongside the Retreat Director in creating exceptional guest experiences and a team culture where people feel supported, valued, and inspired. We’re looking for someone who excels in sales, takes initiative, and is ready to build their leadership skills through training, coaching, and hands-on experience.
What We Offer
Build your career while helping others feel their best. Our team benefits include:
- Personal and career development to support your continued growth
- Robust leadership training to strengthen your coaching, sales, and management skills
- Competitive pay with commission and bonus opportunities
- Employee discounts on opportunities to experience the wellness services you help promote
- Beautiful Retreats and a digital work environment
- Massage Heights Family Fund
Schedule and Expected Hours
- 6–8 hour shifts
- Day and evening shifts available
- Flexibility to work varied hours, including evenings, weekends, and holidays
Your Role
Partner with the Retreat Director to support daily Retreat operations, including revenue and profitability, inventory management, and consistent execution of brand systems and processes. You’ll help turn daily goals into team successes while keeping guest service and team satisfaction at the center of your work.
Responsibilities
- Assist with recruiting, hiring, training, developing, and retaining team members.
- Lead assigned front desk training, including coaching and role-playing to build confidence in membership sales.
- Manage team schedules to support smooth daily operations.
- Collaborate with the Retreat Director to set individual and Retreat-wide goals.
- Create an environment where exceptional guest service and teamwork are daily priorities.
- Build guest loyalty by consistently following Massage Heights’ proven operating systems.
Qualifications
- At least one year of membership sales or retail management experience
- A self-starter with strong leadership, organization, communication, and interpersonal skills
- Experience training, coaching, and resolving employee conflicts
- Working knowledge of computers and standard software
- Basic business math skills
- A responsible, ambitious, and diligent approach to your work
Preferred Qualifications
- Hands-on experience with Zenoti or similar spa POS software
- Familiarity with a spa environment, massage, and skincare services
- Experience working with membership based sales
Our Values
Loyal
- Authentic
- Passionate
- Diligent
Ready to grow your leadership skills and help a team thrive? We’d love to meet you!
At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.
We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.
Join the Team at Massage Heights