Assistant Spa Sales Manager

Benefits:

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Wellness resources

Hand & Stone Massage and Facial Spa in Chapel Hill is seeking a full-time Assistant Spa Sales Manager for our established spa. The ideal candidate is goal-oriented, growth-minded, and passionate about sales and customer service. The Assistant Spa Sales Manager will work closely with the Spa Manager to lead the front-desk Spa Associate Sales team and assist with other operational leadership needs.

Assistant Spa Sales Manager performance will be based on the following metrics:

• Membership revenue growth -- key drivers are team membership sales and membership retention.
• Gift card revenue growth -- key drivers are team gift card sales and average gift card value.
• Service revenue growth -- key drivers are schedule capacity utilization and average ticket value.

What you need to succeed in this role:

• Relevant experience -- 2-3 years of sales and customer service excellence, preferably in the salon/spa, retail, or hospitality industry.
• Flexible schedule - this role requires you to work a variety of hours, including some evenings and weekends.
• Effective leadership skills -- personal integrity and commitment, team-building, accountability for all, coaching and mentoring, listening and communication, analytical thinking, and inspiring.

What's in it for you?

• Uncapped bonus opportunity
• Career growth opportunities
• PTO
• Complimentary spa services
• Discount on retail products