Assistant Store Manager

Benefits:

• Sales Bonus
• No Sundays
• Paid time off
• 401(k) matching
• Employee discounts

At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer affordable benefits, profit sharing bonuses, paid time off, a family oriented work environment, and all you need to be successful. Join our team today!


POSITION SUMMARY
Shop & Workflow Operations
Support the Store or Center Manager with daily operations, safety protocols, and store cleanliness.
Schedule, coordinate, and assign work to mechanics, technicians, and lube specialists to maintain steady bay productivity.
Manage parts ordering, outside vendor orders, inventory tracking, and vehicle staging.
Perform technician or service duties (such as light maintenance, inspections, or quality control checks) when required. 
Customer Service & Sales
Greet customers, answer multi-line phone calls, and schedule service appointments.
Create accurate repair estimates, explain service recommendations clearly, and handle customer inquiries or concerns.
Drive sales initiatives for tires, parts, and undercar maintenance.
Team Leadership & Administration
Assist with interviewing, training, coaching, and scheduling staff.
Manage the facility during the Store Manager’s absence or on opposing shifts.
Ensure compliance with company policies, state safety/inspection standards, and environmental regulations.
Qualifications & Requirements
Experience: Minimum of 1 to 2+ years of experience in automotive repair, retail parts sales, quick-lube operations, or service advising.
Education: High School Diploma or GED equivalent.
Licenses & Certifications:

• Valid driver’s license with an acceptable driving record.
• Preferred: ASE Certifications, state/local inspection licenses, or prior leadership experience. 

Skills:

• Strong communication and customer service skills.
• Basic computer proficiency and math skills to calculate discounts, parts margins, and estimates.
• Ability to stand for long periods, work in a fast-paced shop environment, and lift up to 50–75 lbs.

 

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Big O Tires Corporate.