• Charlotte, NC
  • Full-time
1 day ago

Job Description

Benefits:
  • Bonus based on performance
  • Employee discounts
  • Paid time off
  • Training & development

Benefits/Perks
  • Competitive compensation
  • Commission and bonus opportunities
  • Free IR sauna membership
  • Paid training
Company Overview
Perspire is the original Infrared Sauna Studio. Founded in Orange County, California, we are expanding rapidly nationwide, driven by franchisees and team members who share a passion for infrared sauna therapy. Our culture is built to help every team member feel seen, heard, and supported in their personal and professional growth.


Job Summary
The Assistant Studio Manager partners with the Studio Manager to model Perspire's mission, vision, and values. As part of the leadership team, you will motivate the team to reach studio goals, keep operations running smoothly, and ensure every guest leaves feeling better than when they arrived. You will support four core areas (team, member, inventory, and facility management), with a focus on membership sales and an exceptional guest experience.


Responsibilities
  • Help implement standard operating procedures and hold Membership Sales Associates and Studio Assistants to daily expectations
  • Assist with training, coaching, and developing team members
  • Serve as liaison between the Studio Manager and team, and communicate updates, offerings, events, and protocols in the Studio Manager's absence
  • Lead by example in membership sales, measured by conversion rate and sales performance
  • Stay visible and engaged with guests, delivering hospitable, consistent, and courteous service
  • Resolve guest complaints and membership issues professionally
  • Educate guests on the science and benefits of IR sauna, chromotherapy, and red light therapy, and the value of membership
  • Ensure front desk systems are followed, including check-ins, phone inquiries, consent forms, tours, delinquent accounts, and new membership agreements (Mindbody experience a plus)
  • Handle weekly and monthly inventory purchasing and processing
  • Conduct and document daily and weekly studio inspections to ensure equipment and facility standards are met
Qualifications
  • Excellent interpersonal and communication skills
  • Results-driven and motivated to meet or exceed sales targets
  • Ability to lead and influence others
  • Calm, helpful approach to customer service and problem resolution
  • No-job-is-too-small attitude
  • Passion for health and wellness
  • Positive attitude and personal accountability
  • Strong collaboration, organization, and prioritization skills
  • Availability for varied shifts, including evenings and weekends

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Perspire Sauna Studio Corporate.

Numbers & Facts

LocationCharlotte, NC
Job TypeFull-time

Skills

  • Coachingunmatched
  • Communication Skillsunmatched
  • Customer Support/Serviceunmatched
  • Establish Prioritiesunmatched
  • Exceeded Sales Goalunmatched
  • Facilities Managementunmatched
  • IR (Infrared)unmatched
  • Informed Consentunmatched
  • Interpersonal Skillsunmatched
  • Inventory Levelsunmatched
  • Inventory Managementunmatched
  • Leadershipunmatched
  • Organizational Skillsunmatched
  • Past Due Accountsunmatched
  • Problem Solving Skillsunmatched
  • Procedure Implementationunmatched
  • Purchasing/Procurementunmatched
  • Resolve Customer Issuesunmatched
  • Salesunmatched
  • Standard Operating Procedures (SOP)unmatched
  • Training/Teachingunmatched
  • Website Conversionunmatched

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