Assistant Studio Manager

Rock Walk Fitness, Inc

Downers Grove, IL

Part-time

6 days ago

Job Description

Benefits:

401(k)
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Paid time off

Position Summary

The Assistant Studio Manager partners with the Studio Manager to drive sales, deliver exceptional member experiences, and ensure smooth daily operations. This role is responsible for supporting membership growth, coaching the Wellness Advisor team, maintaining operational excellence, and serving as the manager on duty when the Studio Manager is unavailable.

Key Responsibilities
Sales & Membership Growth

Achieve individual membership and retail sales goals.
Assist in reaching overall studio membership and revenue targets.
Follow up on all leads through phone, text, email, and CRM.
Conduct studio tours and consultations.
Convert prospects into long-term members.
Execute member retention strategies including freezes, renewals, and win-back campaigns.
Track daily, weekly, and monthly sales KPIs.

Leadership & Team Development

Coach front desk staff on sales techniques and member experience.
Assist with hiring, onboarding, and training new employees.
Provide ongoing feedback and accountability.
Serve as Manager on Duty when needed.
Foster a positive, collaborative studio culture.

Operations

Build relationships with members and encourage community.
Gather member feedback and communicate opportunities for improvement.
Ensure every interaction reflects the YogaSix brand experience.
Ensure studio cleanliness and presentation meet YogaSix standards.
Handle member concerns and resolve issues professionally.
Ensure compliance with policies and operational procedures.

Marketing & Community Outreach

Participate in grassroots marketing events.
Support social media content creation and community engagement.
Coordinate studio events, referral campaigns, and member appreciation activities.

Qualifications

2+ years of sales or customer service experience (boutique fitness preferred).
Previous supervisory or leadership experience preferred.
Proven ability to meet or exceed sales goals.
Excellent communication and interpersonal skills.
Strong organizational and time management abilities.
Comfortable using CRM and POS systems (ClubReady experience preferred).
Passion for health, wellness, and fitness.
Ability to work mornings, evenings, weekends, and occasional holidays.

Numbers & Facts

Location	Downers Grove, IL
Job Type	Part-time

Skills

Campaignsunmatched
Coachingunmatched
Communication Skillsunmatched
Content Developmentunmatched
Customer Experienceunmatched
Customer Relationship Management (CRM)unmatched
Customer Relationship Management (CRM) Systemsunmatched
Customer Support/Serviceunmatched
Event Managementunmatched
Exceeded Sales Goalunmatched
Fitnessunmatched
Interpersonal Skillsunmatched
Leadershipunmatched
Maintain Complianceunmatched
Marketingunmatched
Onboardingunmatched
Operationsunmatched
Operations Processesunmatched
Organizational Skillsunmatched
People Managementunmatched
Performance Metricsunmatched
Point of Sale (POS) Systemsunmatched
Problem Solving Skillsunmatched
Retail Salesunmatched
Retention Programsunmatched
Revenue Growthunmatched
Revenue Planningunmatched
Salesunmatched
Social Mediaunmatched
Staff Trainingunmatched
Team Playerunmatched
Time Managementunmatched

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