Benefits:- Health insurance
- Paid time off
- Vision insurance
- 401(k)
- Competitive salary
- Employee discounts
- Tuition assistance
Job Overview
The Glass Guru is seeking a friendly, dependable, and organized Administrative Assistant to support our office and field team. If you enjoy helping customers, keeping schedules organized, and managing details, we’d love to hear from you. This position helps keep our glass and window projects moving smoothly—from the first customer inquiry through scheduling and job completion.
Responsibilities
Answer incoming calls and emails, assist customers, and direct inquiries to the appropriate team member.
Schedule estimates, service appointments, and installations.
Coordinate with customers, technicians, and vendors regarding schedules, job details, and updates.
Prepare and organize estimates, invoices, work orders, and other project documents.
Maintain accurate customer records and digital and physical files.
Assist with tracking material orders and delivery dates.
Follow up on customer inquiries and outstanding paperwork.
Order office supplies and provide general administrative support.
Qualifications
High school diploma or equivalent.
Two or more years of administrative or customer service experience preferred.
Strong organization, attention to detail, and follow-through.
Friendly, professional phone manner and clear written and verbal communication.
Proficiency in Microsoft Word, Excel, with the ability to learn scheduling and customer management software.
Ability to manage multiple priorities and work effectively with an office and field team.
Experience in glass, windows, construction, or home services is helpful but not required. How to Apply Please submit your resume and a brief introduction highlighting your relevant experience.
The Glass Guru is an Equal Opportunity Employer.
Pay: $20.00 - $24.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person