Associate Account Manager

Job Description:

Now hiring: Associate Account Manager

Location: Carlsbad, CA

Salary: $65,000.00 - $75,000.00 per year

Shift: Hybrid work schedule with a mix of in-office and remote work (likely 3 days in office, 2 days remote).

This Job's for the Talker, the Helper, the Keyboard Ninja

You bring the heart; we'll bring the job. As an Associate Account Manager, you'll support people, solve problems, and grow your career.

Requirements:

• 1-3 years of experience in employee benefits, insurance, HR, or a related field
• Strong interest in building a long-term career in employee benefits consulting
• Bachelor's degree required
• California Life & Health License required or willingness to obtain within a designated timeframe
• Experience with Ease and Employee Navigator is highly preferred
• Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint
• Strong organizational skills with exceptional attention to detail
• Excellent verbal and written communication abilities
• Ability to manage multiple projects and deadlines in a fast-paced environment
• Strong problem-solving and customer service skills
• Ability to work collaboratively with clients, carriers, vendors, and internal teams

Duties:

• Assist Account Managers with daily client service activities and account support
• Prepare renewal spreadsheets, proposals, presentations, and client communications
• Coordinate with carriers, TPAs, and vendors to gather information and resolve issues
• Support employee enrollments, benefit changes, and terminations
• Help maintain compliance documentation and ensure reporting is accurate and timely
• Assist with open enrollment planning, employee communications, and benefit materials
• Participate in client meetings and gradually take on increased client-facing responsibilities
• Track renewal timelines, deliverables, and key account activities
• Maintain organized client files, records, and benefit documentation
• Identify client service trends and help develop proactive solutions
• Support benefit plan administration across medical, dental, vision, life, disability, and FSA programs

Benefits:

• Steady pay you can count on
• Benefits (Medical, Dental, Vision+ Life Insurance)
• Optional 401(k)-because planning ahead is smart
• A team that's got your back (and your future)

"Enjoyed working here. Professional and great people to work with. Pay is decent and employment opportunities are a great fit. Most enjoyable is the flexibility." - Staffmark, Customer Service Representative.

Pick up the headset and your new paycheck. Apply now

Join a Team That Works for You

At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, an HR powerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.

With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.

Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.

The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.