Associate Chief Nursing Officer - Emergency Services

JOB SUMMARY:

The Associate Chief Nursing Officer (ACNO), Emergency Services is a key executive leaderresponsible for strategically advancing the safety, quality, and operational excellence of nursingacross the organization. This executive leader has overall responsibility for planning,development, coordination, implementation, and evaluation of nursing care delivery foremergency care programs/divisions for the provision of safe, high quality, clinical care systemwide.

The ACNO collaborates with administrators, physicians, managers, and other providers tofacilitate planning, implementation, and evaluation of strategic plans and initiatives. They willmodel and encourage professional practice that includes nursing autonomy, authority,accountability, and responsibility within the department. The ACNO oversees development &implementation of care delivery models, establish clear expectations based on standards of caredefined by professional regulatory organizations and will successfully execute the establishedplans and the services through measurement, monitoring, analysis, reporting, and adjusting thedirection, allocation, and utilization of available resources.

ACNO, Emergency Services, serves as a key partner in workforce development with keen focuson recruitment and retention efforts, focused on improving outcomes for patients, staff, and thebroader health community. This role supports system-level Chief Nursing Officer, ensuringconsistent implementation of best practices, regulatory compliance, and continuous improvementin patient care delivery, safety, and service.

DUTIES AND RESPONSIBILITIES:

• Provide executive leadership and strategic direction for nursing practice in the areas ofemergency and trauma services, including Sexual Assault Nurse Examiner (SANE)program, cardiovascular service line, emergency preparedness, public safety, EMS, andAdministrative Nursing Supervisors across all system hospitals and locations.

• Direct and coordinates work plan associated with compliance with Pathways toExcellence standards, accreditation, and regulatory surveys.

• Oversee the integration of evidence-based practices, trauma-informed care models, andregulatory compliance into daily operations.

• Standardize nursing policies, procedures, and practice models to promote excellence inpatient care and staff performance.

• Mentor and support facility-level nursing leaders, and leads workforce planning efforts,including recruitment, retention, engagement and development strategies for nursing andclinical staff.

• Champion the professional advancement of nurses.

• Drive system-wide initiatives to improve quality metrics, reduce adverse events, andfoster a culture of safety, engagement, and accountability.

• Ensure consistent compliance with all federal, state, and accreditation standards including The Joint Commission, CMS, Massachusetts’ Department of Mental Health, andMassachusetts’s Department of Public Health regulations.

• Utilize data and analytics to monitor quality and clinical performance, identifyimprovement opportunities, and drive accountability.

• Lead transformational initiatives to modernize behavioral health care delivery, nursinginnovation, and technology adoption.

• Responsible for fiscal management, annual budget preparation, monthly variance reports,and overall operational effectiveness.

• Collaborate closely with executive leadership, medical staff, and other clinicaldepartments to align nursing and quality goals with organizational priorities.

• Involved in strategic planning for nursing across facilities.

EDUCATION AND RELATED EXPERIENCE:

Required:

• Master's degree in nursing (MSN) required, DNP preferred.

• License/Certification:

• Current, active, unencumbered RN license required.

• ANCC Certification, Nurse Executive NE-BC, NEA-BC, CCRN and/or CEN, or equivalent leadership/clinical credentials.

• ALS required

• Minimum of 8 years post graduate experience with demonstrated clinicalcompetence in the specialty area of emergency services.

• Minimum of 5 years of leadership experience in emergency care and publicsafety.

• Demonstrated ability to effectively collaborate across disciplines and caresettings.

• Demonstrated success in leading quality, safety, and workforce initiatives inmulti-system or system-level environment.

• High clinical and business acumen.

• Proficiency with electronic medical record (EMR) documentation and MicrosoftOffice applications (Word, Excel, PowerPoint, Teams).

Preferred:

• Experience with quality improvement initiatives and change management.

• Experience in an ANCC Magnet/Pathways multi-hospital system.

• Experience working in a union environment.

• Experience managing programs at multiple sites.

• TNCC preferred