IDR is seeking a Associate Data Analyst (ECaTs) to join one of our top clients for a remote opportunity. In this role, youll support an emergency communications analytics platform by assisting with customer onboarding, system configuration, and user access provisioning. Youll collaborate with cross-functional teams to ensure customers have accurate access to reporting, dashboards, and related tools while helping drive smooth deployments and migrations.
Position Overview for the Associate Data Analyst (ECaTs):
- Support customer onboarding activities and assist with new deployments and migrations
- Configure and maintain customer/agency records, portal information, and system settings
- Provision and manage user accounts, roles, and customer access
- Establish and maintain system mappings to support accurate reporting and analytics
- Partner with Customer Success, Implementation, and Product teams to troubleshoot access and configuration needs
Requirements for the Associate Data Analyst (ECaTs):
- Experience with customer onboarding, system configuration, or user provisioning/account administration
- Strong attention to detail and ability to maintain accurate records in business or technical systems
- Comfort working in web-based portals and learning new software tools and processes
- Strong communication skills and ability to collaborate effectively with internal teams and customers
- Familiarity with analytics tools, dashboards, reporting platforms, or public safety/emergency communications systems (preferred)
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
Compensation Details: $21/hr W2#LI-Remote
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.