Associate Director of Pharmacy Operations

Associate Director of Pharmacy Operations

• Syracuse
• Allied Health
• Management & Professional
• Full-time
• Opening on: Nov 11 2026
• Pharmacy-DT
• State of New York
• TH Associate Director of Pharmacy, NSSL5
• 91729
• UUP (State University Professional Services Unit)

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Job Summary:

The Associate Director of Pharmacy Operations oversees inpatient pharmacy operations and advises the Executive Director of Pharmacy on all operational matters at the Downtown Campus. Designs and adjusts workflows for optimal service, efficiency, and medication safety. Champions innovation in pharmacy operations by identifying opportunities for process redesign and new service models. Collaborates with informatics and automation teams to integrate technology into daily workflows. Establishes and maintains key operational and quality metrics (e.g., turnaround time, medication errors, drug expenditure, productivity) and uses this data to drive continual operational improvement, benchmark performance, and report outcomes to leadership team. Maintains policies and procedures aligned with best practices, national standards, and regulatory and accreditation requirements. Coordinates staffing, orientation and training, and supervises and evaluates pharmacists and pharmacy technicians. Supports budgeting, inventory management teams. Takes department lead in emergency management preparedness planning for department operations. Assures completion of daily workload in the Director''s absence and participates in meetings and committees as assigned.

Minimum Qualifications:

PharmD or B.S. in Pharmacy; NYS pharmacist license/registration required. A minimum of 5 years of progressive hospital/health-system pharmacy experience OR completion of a PGY1/PGY2 Health-System Pharmacy Administration and Leadership residency required. 2 years of supervisory experience required.

Preferred Qualifications:

Master''s degree (MBA, MHA, MS in Health-System Pharmacy Administration, or related field).

PGY1/PGY2 Residency

Board certification.

Experience with budgeting, regulatory compliance, USP compliance, pharmacy automation, and performance improvement.

Work Days:

Days, occasional off shift

Message to Applicants:

Recruitment Office: Human Resources