Associate, Discovery Solutions

Kroll is seeking an Associate-level Quality Control Specialist within its Discovery & Analytics Solutions practice. This role performs first-line validation and documented quality checks across eDiscovery and sensitive data review workflows, escalates exceptions, and maintains quality metrics within a structured delivery environment.

Key Responsibilities

• Perform first-line quality control checks against established protocols, checklists, matter requirements, and acceptance criteria.
• Validate data loads, coding consistency, document counts, work-product completeness, and deliverable readiness.
• Document QC results, exceptions, corrective actions, and approvals in matter trackers and quality records.
• Escalate discrepancies, recurring defects, and potential risks promptly to the appropriate Senior Associate, Manager, or project lead.
• Support sampling, reconciliation, rework validation, and final-release checks.
• Maintain QC metrics and assist with periodic reporting on defect types, trends, and remediation status to support quality monitoring and continuous improvement.
• Follow established security, confidentiality, defensibility, and data-handling requirements.
• Participate in training and continuous-improvement initiatives.

Essential Skills & Qualifications

• Bachelor's degree in Business, Legal Studies, Information Technology, Data Analytics, or a related field.
• Two or more years of experience in Sensitive Data Review, eDiscovery, litigation support, quality assurance, document review, or a related operational role is preferred.
• Strong attention to detail and ability to follow documented procedures consistently.
• Familiarity with eDiscovery concepts and platforms is preferred; experience with Relativity is a plus.
• Strong written communication, organization, and issue-escalation skills.
• Ability to manage repetitive, detail-intensive work while maintaining accuracy and confidentiality.

About Kroll

Kroll is the global leader in risk and financial advisory solutions. With nearly a century of trusted expertise, we combine deep domain knowledge with cutting-edge technology to help clients address their most complex investigations, litigation, regulatory, and data challenges. As part of One Team, One Kroll, you will work in a collaborative, high-performance environment and have the opportunity to make a meaningful impact.

To be considered, candidates must apply via careers.kroll.com.

Salary range for this role is $60,000 - $100,000 USD