Associate Medical Records Specialist

Job Opportunity: New Business Records Specialist at Southern Farm Bureau Life Insurance 

Company Overview: Southern Farm Bureau Life Insurance is a leading provider of life insurance and financial services. We are committed to serving our policyholders and communities with integrity and excellence. As a New Business Records Specialist, you’ll be an essential part of our New Business team, contributing to the success of our organization.

Location: Jackson, MS

Role and Responsibilities: 

The Records Specialist will expedite the receipt of medical records, including initiating requests, obtaining processing fees, sending follow-up letters, performing necessary file maintenance, etc. Your responsibilities will include:

• Communicate by telephone and letter with physicians' offices, hospitals and copy
• services to verify patient information, obtain information about the doctor, and request
• medical records.
• Process payments for medical records by phone and online.
• Add and update physicians’ data base and work order system by file maintenance.
• Obtain and complete special releases required from facilities
• Communicate with agent and underwriters for status of medical records requests and obtaining correct information needed to process medical records.
• Process incoming mail and referrals related to Medical Records and add requirements as needed

Qualifications:

• High School Diploma or GED
• Strong written and oral communication skills required
• Excellent typing skills (40+wpm) with a 10% or below error ratio
• Basic knowledge of Microsoft Windows
• Basic knowledge of Adobe PDF files and Tiff files
• Multi-tasking skills required
• The ability to function effectively in the workplace as exhibited through one's integrity, courage to act and communication skills
• The ability to work with others effectively as exhibited through one's respect for people and commitment to teamwork
• The ability to meet organizational goals and customer expectations as exhibited through one's accountability for results, commitment to service and initiative
• The ability to perform the essential functions of the job as exhibited through one's growth in job knowledge and professional development

Employee Benefits: We value our employees’ well-being and offer a comprehensive benefits package:

1. Health Insurance:
2. • Comprehensive coverage for employees and their families.
   • Access to an onsite clinic, preventive care, and prescription drugs.
   • Mental health coverage and an Employee Assistance Program.
3. Active Lifestyle Rewards Program:
4. • Incentives for maintaining an active lifestyle.
   • Rewards for participating in fitness challenges and wellness activities.
5. Weight Management Programs:
6. • Customized weight management plans.
   • Support for achieving and maintaining a healthy weight.
7. Employee Engagement:
8. • Opportunities to connect with colleagues.
   • Fun teambuilding activities.
9. Annual events for employees and their families
10. • Company Picnic, Thanksgiving lunch, Christmas Reception.
    • Family Fun Night
11. Onsite Cafe:
12. • Convenient access to nutritious meals.
    • Promoting healthy eating habits.
13. Learning & Development:
14. • Continuous learning opportunities.
    • Tuition reimbursement for further education.
15. Mentorship Programs:
16. • Pairing employees with mentors.
    • Professional growth and guidance.
17. Promotional Opportunities:
18. • Advancement within the company.
    • Career growth prospects.
19. Life Insurance and Company-Funded Pension:
20. • Financial security for employees and beneficiaries.
    • Retirement planning.
21. Volunteer Days:
22. • Paid time off for volunteering.
    • Contributing to the community.