Associate Print Shop Operator

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Associate Print Shop Operator

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Associate Print Shop Operator

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8501 Westside Industrial Drive, Bldg. 16, Jacksonville FL 32219, United States

Company :

enGen

Job Description :

Company: HM Health Solutions Inc. (Forge)

Want to join a busy fast-paced environment and work for a Highmark Blue Cross Blue Shield subsidiary at one of their three print to mail manufacturing facilities with ISO9000 and ISO45000 current certificates?

We are seeking a reliable and organized Associate Print Shop employee who will assist in shift operations to meet multiple deliverables. After training on equipment and business processes, you should be able to effectively prioritize documented assignments and complete them with Quality, Accuracy and Timeliness. A positive attitude, strong work ethic, and customer service focus are a must.

Apply to our premier print and mail facility where teams of operators in conjunction with support from analyst teams print documents and insert the documents on high-speed inserting equipment and prepare them for US Mail for same day and next day work. This is a training facility where successful incumbents can advance over time through positions with increased competencies, complexities, responsibilities and a consistent demonstration of core behaviors in your everyday work with co-workers and business partners.

Experienced and entry level candidates are welcome to apply. Salary is commensurate on relevant work experience and education. Applicants will pass an online behavior assessment.

Job Title: Associate Print Shop Operator, Jacksonville Florida

Job Description: This is a position on the first shift; the hours are Monday - Friday 7:30 AM - 4:00 PM during training. Once completion of training, shift will be Sunday through Wednesday 7:00am - 5:30pm

Job Summary:

After onboarding activities for compliance training, benefit selection and introductory activities, the Associate Print Shop Operator will be assigned to equipment and processes such as:

High Speed Color Roll-feed and cut-sheet color printing, High-speed Mail Inserter, ID Card Production, Laminator, SendPro Meter, US Mail and Vendor Package Shipping, Mail Sort Preparation, Quality Control, and other peripheral duties associated with a Print to Mail facility.

Incumbents will be trained by senior staff and co-workers. Performance will be tracked and measured by the incumbent's demonstrated ability to learn new skills and put them to use effectively and consistently. Coaching and guidance by the incumbent's team manager will provide constructive feedback on progress and deliverables on training, performance goals and core behaviors.

Essential Duties and Responsibilities:

Incumbent, on assigned equipment or processes will follow learned training techniques to meet strict guidelines in Quality, Accuracy and Timeliness to ensure multiple daily product deliveries are met. Incumbent will consistently address and escalate issues which impact Quality, Accuracy and Timeliness with senior staff or the Team Manager. Core Behavior competencies must align with the business code of conduct and always working effectively and respectfully with co-workers and business partners.

Education Required: High School Diploma or GED

Skills Required: Computer literate; proficient using Microsoft Suite (Outlook Email, Word, and Excel)

Substitutions: None

Experience: 0-1 years of Print to Mail experience or production manufacturing, including inventory control, large equipment maintenance, retail warehousing, customer service-oriented jobs.

Travel Required: 0% - 05%

Physical, Mental Demands and Working Conditions

Position Type: manufacturing production facility

Teaches / Trains others regularly: Does not apply

Travel Regularly from the office to various work sites or from site to site: Never

Works primarily out of the office selling products/services (sales employees): Never

Physical work site required: Yes

Standing, moving: 40% to 60% of 8-hour day

Bending at waist: Frequently

Lifting to 10 pounds: Constantly

Lifting to 10 to 25 pounds: Frequently

Lifting to 25-50 pounds: Occasionally

Disclaimer: The job Essential Duties has been written to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities and qualifications required of employees to do this job.

Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discriminations against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to ethnicity, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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Job Details

• Job category IS/IT
• Position Type Full Time
• Posted 11/05/2026
• Location(s) 8501 Westside Industrial Drive, Bldg. 16, Jacksonville FL 32219, United States
• Line of Business
• Entity
• Recruiter
• Hiring Manager
• Experience Level
• Job Family IS/IT Gen-HM
• Req ID J290409

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Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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