Associate Product Owner

Summary:

• Location: Remote (Any US time zone)
• Duration: 1 year with possible extension

Responsibilities:

• Develop new policy information views in our Service application and support customer 360 features within the experience.
• Work cross-functionally with tech and UX teams, gaining feedback from business partners to define requirements and deliver on the roadmap.
• Own service-related journeys for employees and independent agents, driving out requirements, experiences, and delivering features to market.
• Partner closely with Research and Design to innovate and set strategic direction for exceptional service delivery.
• Represent the voice of the customer and organization through the delivery of business value.
• Define and prioritize features and stories in alignment with customer needs and organizational goals.
• Collaborate with squads/teams, technologies, and architects across portfolios to develop a deep understanding of the technologies and systems supported.
• Communicate product and portfolio vision to the squad/team and other squads/teams outside the portfolio/functional area.
• Manage product backlog and set priorities for squad/team quarterly planning.
• Monitor and maintain product health, supporting long-term product viability and efficiency.

Requirements:

• Knowledge of Agile development methodologies and IT project management.
• Bachelor's degree in a relevant field (business, computer science, humanities, etc.).
• Minimum 3 years of direct experience with agile teams and 7 years in business, technology, or consulting.
• Strong leadership skills and ability to influence a diverse group of stakeholders.
• Demonstrated ability to lead a team and solve complex problems.

Preferred Skills:

• Previous insurance experience and understanding of insurance elements.
• Knowledge of relevant products and portfolio.
• Strong experimental mindset to drive innovation amongst uncertainty.