Best Practices, Campaigns, Cross-Functional, Data Collection, Detail Oriented, Documentation, Documentation Standards, Follow Through, Logistics, Marketing, Marketing Campaign, Presentation/Verbal Skills, Problem Solving Skills, Product Management, Project Management Software, Project/Program Coordination, Project/Program Management, Retail, Sales Management, Technical Leadership, Time Management, Writing Skills
About the Role
As the Associate Program Manager, you are the organizational engine that keeps our marketing campaigns moving. You will support the Senior Program Manager in orchestrating complex, cross-functional initiatives across marketing, creative, media, and merch & product teams. You are a detail-oriented problem solver who thrives on turning chaos into order, ensuring that every milestone is met and every stakeholder is aligned.
What You'll Do
- Project Coordination: Support the execution of seasonal campaigns and go-to-market (G2M) moments by tracking deliverables, updating timelines, and flagging potential bottlenecks before they become issues.
- Workflow Management: Maintain and optimize in our project management tools (e.g., Airtable, Miro, etc.) to ensure "one source of truth" for seasonal marketing activities.
- Meeting Facilitation: Own the logistics for cross-functional syncs, including preparing agendas, capturing action items, and ensuring follow-through from various leads.
- Pipeline Support: Assist in managing the Product-to-Market (P2M) milestones, ensuring teams have the inputs they need to meet upstream deadlines.
- Stakeholder Alignment: Act as a central point of contact for day-to-day status updates, bridging the gap between brand, loyalty, and growth teams.
- Process Documentation: Help standardize and document team workflows and best practices to improve overall team efficiency.
- Reporting: Assist in gathering data for quarterly performance recaps and campaign hindsights.
Who You Are
- Experience: 2+ years of experience in project management, marketing operations, or an agency account management role.
- Systems Fluency: Hands-on experience with marketing technology and project management tools (e.g., Airtable, Workfront, Monday.com, or Smartsheet).
- Organizational Superpowers: An obsession with detail; you're the person who catches the missing deadline in a 50-line spreadsheet.
- Agility: The ability to pivot quickly in a fast-paced retail environment where priorities can shift weekly.
- Communication: Strong written and verbal skills; you can distill complex project updates into clear, actionable bullet points.
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The Gap Inc
Doris and Don Fisher opened the first Gap store in 1969 with a simple idea -- to make it easier to find a pair of jeans and a commitment to do more. Over the last 46 years, the company has grown from a single store to a global fashion business with five brands -- Gap, Banana Republic, Old Navy, Athleta and Intermix. Gap's clothes are available in 90 countries worldwide through 3,300 company-operated stores, almost 400 franchise stores, and e-commerce sites and is still growing.
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