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Job Title: Associate Sales Manager
Posting Start Date: 6/16/26
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Description:
Job Overview
The Associate Sales Manager plays a pivotal role at the heart of a company's customer engagement strategy. Tasked with both nurturing existing client relationships and driving new sales opportunities, this individual serves as a dynamic bridge between customers and the organization. The role demands a blend of sales proficiency, operational excellence, and a deep commitment to delivering outstanding customer experiences.
This position typically operates within the sales division, focusing on remote or office-based client interactions rather than field visits. The ideal candidate is proactive, resourceful, and thrives in a fast-paced environment where multitasking and adaptability are essential. They are adept at translating customer needs into practical solutions and are comfortable navigating complex sales cycles.
Job Requirements
Customer Engagement & Relationship Management:
Serve as the primary point of contact for inbound and outbound customer communications via phone, email, chat, and other digital platforms.
Build and nurture long-term relationships with clients, ensuring a positive customer journey from initial inquiry through post-sale support.
Conduct regular follow-up activities to maintain engagement and uncover emerging customer needs.
Resolve customer inquiries, complaints, and issues swiftly, turning challenges into opportunities to enhance satisfaction and loyalty.
Sales Operations:
Identify and pursue new sales opportunities by understanding customer requirements and promoting suitable products or services.
Collaborate closely with the field sales team to coordinate strategies and share market intelligence.
Develop and deliver persuasive sales presentations and proposals tailored to specific customer profiles.
Utilize CRM systems to document interactions, manage leads, and track progress through the sales funnel.
Consistently achieve or exceed sales targets and key performance indicators (KPIs).
Operational Excellence:
Monitor and report on sales metrics, customer feedback, and market trends to inform business decisions and continuous improvement initiatives.
Maintain up-to-date and accurate records in all relevant systems and documentation platforms.
Customer Care & Support:
Provide expert guidance on product features, pricing, and availability to assist customers in making informed purchasing decisions.
Deliver training and onboarding support to new customers, ensuring a smooth transition and high adoption rates.
Gather and relay customer feedback to the product and marketing teams for ongoing enhancement of offerings.
Continuous Learning & Improvement:
Stay current on industry trends, product developments, and competitive landscape to provide relevant and timely advice to customers.
Participate in ongoing training, workshops, and professional development activities to sharpen sales and customer care skills.
Actively contribute to the refinement of sales processes and customer care best practices within the organization.
What your background should look like
Bachelor's degree in Business Administration, Marketing, Communications, or a related field (preferred but not always required).
Proven experience in inside sales, customer care, or sales operations-ideally within a business-to-business (B2B) or business-to-consumer (B2C) environment.
Strong verbal and written communication skills, with the ability to build rapport and trust with diverse stakeholders.
Proficient with CRM systems (such as Salesforce, HubSpot, or Microsoft Dynamics) and other sales enablement tools.
Demonstrated ability to manage multiple priorities, work under pressure, and meet deadlines with minimal supervision.
Excellent problem-solving skills, attention to detail, and a commitment to continuous improvement.
Solid organizational and time management abilities.
Positive attitude, adaptability, and eagerness to contribute to a collaborative team environment.
Key Competencies
Customer Focus: Demonstrates genuine interest in understanding customer needs and delivering tailored solutions.
Sales Acumen: Possesses a results-driven mindset, identifying opportunities to upsell, cross-sell, and maximize value for both the customer and the company.
Communication: Articulates ideas clearly, listens actively, and adapts messaging to suit different audiences.
Analytical Thinking: Interprets data and trends to make informed decisions and recommendations.
Teamwork: Collaborates effectively with colleagues across departments to achieve shared goals.
Accountability: Takes ownership of actions and outcomes, delivering on promises and commitments.
Competencies
SET : Strategy, Execution, Talent (for managers)
ABOUT TE CONNECTIVITY
TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.
Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).
COMPENSATION
BENEFITS
EOE, Including Disability/Vets
IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.
Job Locations:
Posting City: middletown
Job Country: United States
Travel Required: 10% to 25%
Requisition ID: 152337
Workplace Type: Remote
External Careers Page: Sales & Marketing
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TE Connectivity is an industry leader with an entrepreneurial spirit, fueled by innovation and collaboration. Our emphasis on forward thinking has attracted the brightest industry minds, allowing them to thrive and create breakthrough solutions that deliver a competitive advantage to our customers.
TE Connectivity is a global, $12.1 billion company that designs and manufactures over 500,000 products that connect and protect the flow of power and data inside the products that touch every aspect of our lives. Our nearly 90,000 employees partner with customers in virtually every industry—from consumer electronics, energy and healthcare, to automotive, aerospace and communication networks—enabling smarter, faster, better technologies to connect products to possibilities.