Job Description
Job Summary
The Associate Security Engineer is an early-career technical role supporting both Managed Security Services (MSSP) operations and Professional Services engagements. The position provides hands-on experience with identity, cloud, network, endpoint, and security technologies while developing consulting, troubleshooting, and customer communication skills.
General Responsibilities
- Monitor and respond to security events and service requests.
- Perform health checks, configuration reviews, and basic troubleshooting.
- Assist with incident response, change management, and documentation.
- Support customer environments under defined SLAs.
- Assist senior engineers with deployments and migrations.
- Build lab environments and validate configurations.
- Produce implementation of documentation and knowledge articles.
- Participate in customer meetings and technical workshops.
- Maintain accurate documentation.
- Follow security and quality standards.
- Communicate professionally with customers and teammates.
- Continuously expand technical knowledge.
#ConRes
Numbers & Facts
| Location | Bedford, MA |
| Job Type | Full-time |
| Industry | Computer/IT Services |
| Company Size | 100 to 499 employees |
| Year Founded | 1962 |
| Website | https://www.conres.com/ |
Qualifications
Qualifications
- Associate's degree in IT/Cybersecurity or equivalent experience.
- 1–3 years of IT, networking, or security experience.
- Strong customer service and communication skills.
- Ability to learn new technologies quickly.
Required Knowledge & Experience
- Candidates should have foundational knowledge across the following areas. Hands-on experience with one or more relevant technologies is preferred.
Identity and Access Management
- Microsoft Entra ID and Active Directory.
- Multi-factor authentication (MFA), single sign-on (SSO), and identity lifecycle management.
- Basic identity and access management (IAM) and privileged access management (PAM) concepts.
Cloud and SaaS Security
- Microsoft Azure fundamentals, including identity, access controls, and cloud networking.
- Microsoft 365 security fundamentals.
- SaaS security concepts and common cloud security risks.
Network Security
- TCP/IP, routing, and switching fundamentals.
- Firewalls, VPNs, and network access control (NAC).
- Basic network segmentation and troubleshooting.
Endpoint Security and Management
- Windows administration fundamentals and basic macOS familiarity.
- Microsoft Intune or other mobile device management (MDM) platforms.
- Endpoint detection and response (EDR), endpoint protection, and device security concepts.
Security Operations and Security Platforms
- Familiarity with security monitoring, alert triage, incident investigation, and escalation procedures.
- Exposure to one or more security platforms, such as:
- Adlumin SIEM and managed detection and response (MDR).
- SentinelOne Singularity.
- Microsoft Defender XDR and Microsoft Defender for Endpoint.
- CrowdStrike Falcon.
- Equivalent SIEM, EDR, MDR, or XDR platforms.
- Basic understanding of security alert investigation, threat detection, incident response, and remediation workflows.
- Familiarity with vulnerability management, security assessments, and remediation tracking.
Automation and Scripting
- Foundational knowledge of PowerShell, Python, or other scripting languages.
- Basic understanding of APIs and automation concepts.
- Ability to follow scripts, troubleshoot basic issues, and identify opportunities to automate repetitive tasks.
Professional Development Certifications
- Preferred progression:
- CompTIA Security+
- Microsoft SC-900 / AZ-900
- Cisco CCST or CCNA
- Microsoft SC-300
- Cisco Meraki, Palo Alto, Fortinet, or equivalent vendor certifications.
Work Schedule
Primary business hours with participation in rotating shifts, scheduled maintenance windows, after-hours on-call rotation, and occasional weekend work to support customer operations.
Travel
This is a remote position.
Why Join Our Team
Work with modern cybersecurity technologies across identity, cloud, network security, endpoint protection, and security operations while receiving structured mentorship, certification support, and clear career growth opportunities.
Benefits
Paid Sick Days, Parking, Performance Bonus, Prescription Drug Coverage, Professional Development, 401K, Employee Referral Program, Flexible Spending Accounts, Employee Events, Tuition Reimbursement, Work From Home, Life Insurance, Military Leave
About Company
ConRes is a private, Women-Owned IT solutions provider that helps organizations overcome challenges in five key areas: cloud, data center, digital infrastructure, cybersecurity and collaboration. By partnering with best-in-breed manufacturers, we bridge the gap between the manufacturer and the customer, making it easier for organizations to design, procure, implement and support IT solutions. Backed by over 55 plus years of growth and profitability, our approach is simple: We have great people who are highly skilled at what they do, who are nimble and flexible to changing needs and who find ways of helping customers structure IT in the way that works best for their businesses.
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