Audio Video Specialist

Kforce has a client that is seeking an Audio Video Specialist in In San Jose, CA. Duties Include:

• Design, install, configure, test, and support scalable AV solutions for conference rooms, executive offices, training rooms, auditoriums, and town hall event spaces
• Maintain and troubleshoot AV hardware, software, control systems, cabling, peripherals, and network-connected devices used for daily meetings and corporate events
• Configure, monitor, and support Microsoft Teams Rooms, Microsoft 365, webinar platforms, and room scheduling integrations
• Operate cameras, microphones, wireless receivers, audio systems, video switchers, presentation systems, and recording equipment for live and hybrid events
• Coordinate technical planning, system checks, speaker rehearsals, show flow, backup options, live production, and post-event reviews
• Diagnose signal flow, audio DSP, AV-over-IP, endpoint, application, network, and interoperability issues and drive problems through resolution
• Perform preventive maintenance, firmware updates, equipment validation, room readiness checks, and lifecycle planning
• Create and maintain system diagrams, signal-flow documentation, support runbooks, standard operating procedures, equipment inventories, and event readiness checklists
• Provide professional onsite support for executives, business leaders, and high-visibility meetings while maintaining a strong customer experience
• Coordinate with Facilities, Security, Infrastructure, vendors, and event stakeholders on room deployments, upgrades, repairs, office moves, and new construction projects
• Manage AV incidents, requests, problems, and changes using established IT Service Management practices and document root cause and corrective actions
• Train IT support staff and employees on collaboration tools, room technology, standard procedures, and basic troubleshooting

Requirements:

• B.A./B.S. in Information Technology, Computer Science, Engineering, Audio Engineering, Communications Technology, or a related field, or equivalent practical experience
• 5 or more years of hands-on experience supporting enterprise audiovisual systems, conference room technologies, and corporate or live events
• Strong understanding of AV-over-IP, audio and video signal flow, audio DSPs, control systems, digital audio, and basic network protocols
• Hands-on experience with Logitech, HP Poly, Biamp, Neat, Samsung commercial displays, Crestron, and Shure microphones and receivers
• Experience administering or supporting Zoom Rooms, Microsoft Teams Rooms, Google Meet, Microsoft 365, webinars, and hybrid event platforms
• Experience supporting IT Service Desk operations and applying structured incident, problem, and change troubleshooting practices
• Ability to troubleshoot endpoints, applications, networks, cabling, peripherals, control systems, and platform interoperability issues
• Experience supporting executive meetings and high-visibility events with professionalism, discretion, and attention to detail
• Excellent written and verbal communication skills with the ability to explain technical issues clearly to employees, leaders, and vendors
• Strong organization, documentation, prioritization, and follow-through in a fast-paced environment