Job Description
Key Responsibilities
Program Management & Planning
- Support and scale the Audio Visual Events Program through consistent process improvement and operational rigor.
- Plan and guide cross-functional teams on best approach to events.
- Create run of show documents and drive pre-production planning.
- Facilitate scheduling for event operations team members.
- Provide Operational Excellence technical leadership, identify root causes, and implement permanent solutions.
Customer & Vendor Management
- Collaborate with employees, contractors, and vendors to deliver seamless in-person, virtual, and hybrid live events.
- Manage vendor relationships, rentals, and stage crews.
- Route work across technical teams to ensure timely and quality delivery.
- Drive customer satisfaction throughout the event lifecycle.
Live Event Production
- Serve as show caller for live events, managing real-time production execution.
- Facilitate and monitor key A/V meetings and events, including live streams.
- Perform post-production AV activities including editing for distribution, cataloging, and archiving.
Technical Oversight
- Maintain working knowledge of streaming platforms, live event systems, and meeting systems.
- Understand cable infrastructure, equipment, and rack systems to effectively coordinate technical teams and troubleshoot escalations.
Skills
Audio Editingunmatched
Audio Engineeringunmatched
Audiovisualunmatched
Calendar Managementunmatched
Cataloguingunmatched
Cross-Functionalunmatched
Customer Satisfactionunmatched
Event Managementunmatched
Identify Issuesunmatched
Operational Improvementunmatched
Process Improvementunmatched
Production Planningunmatched
Program Planningunmatched
Project/Program Managementunmatched
Rentalsunmatched
Root Cause Analysisunmatched
Supplier Relationship Management (SRM)unmatched
Technical Leadershipunmatched
Time Managementunmatched
Vendor/Supplier Managementunmatched
Vendor/Supplier Relationsunmatched
Video Editingunmatched
Visual Programmingunmatched
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