About the Role
The Internal Events Production team delivers enterprise all-hands, leadership offsites and summits, livestreams and broadcasts, and team events. We're seeking an experienced Audio/Video Technician to support live and hybrid productions from setup through strike. You'll operate and troubleshoot production systems, partner closely with producers and stakeholders, and help ensure every event runs smoothly for in-room and remote audiences.
Responsibilities
Set up, operate, and strike audio, video, and streaming systems for internal and external events
Run live productions across Zoom Webinar, Zoom Events, Zoom Studio, Vimeo, and OBS
Operate switching, routing, and signal flow with items such as TriCaster, NDI, and SDI
Configure and manage audio and control systems, including Q-SYS, wired and wireless microphones, and gain structure
Deliver livestreams and broadcasts using LiveU, KiloView, professional cameras, and RTMP workflows
Perform pre-event testing, rehearsals, and real-time troubleshooting of audio, video, and signal issues
Run health checks on equipment and inputs to keep event spaces reliably ready
Coordinate with producers, presenters, and cross-functional partners before and during events
Support executive-level events and provide technical guidance to presenters
Document setups, issues, and resolutions
Required Qualifications
Proficiency with Zoom Webinar, Zoom Events, Zoom Studio, Vimeo, and OBS
Hands-on experience with Q-SYS, TriCaster, and NDI/SDI workflows
Livestream and broadcast experience with LiveU, KiloView, cameras, and RTMP
Experience supporting large-capacity corporate or executive-level productions
Familiarity with hybrid event workflows and stream redundancy planning
Prior experience supporting events in an enterprise or technology company
Exceptional verbal and written communication skills, with the ability to partner effectively across the organization
Calm, solution-oriented approach when troubleshooting under live-event pressure
Availability for early, late, and weekend event schedules
Ability to lift and transport equipment [confirm weight requirement]