Pay Range: $29.00hr - $34hr
Job Overview:
The successful candidate will assist with a variety of administrative and auditing activities to support organizational compliance and program operations.
Responsibilities:
- Audit forms and reports for accurate and complete documentation.
- Professionally respond to inquiries and requests assigned within the ticketing system.
- Compile communication logs and documentation where accuracy is essential in preparation to issue Statements of Deficiency that are used in compliance enforcement.
- Coordinate by phone or email with data submitters in support of compliance reconciliation processes among 466 healthcare facilities required to submit data.
- Perform quality review of letters, reports, and website pages prior to publication.
- Update information in Microsoft Word, PowerPoint, and Excel tracking documents.
- Assist with training of new data submitters by creating or revising presentation materials and slides.
- Assist with training of new team members on established program processes and procedures.
- Organize and maintain electronic and paper files in database systems.
- Manage centralized mailboxes, responding or rerouting emails as appropriate.
- Coordinate interviews for various position recruitments.
- Schedule meetings with internal and external attendees.
- Assist center staff seeking general administrative assistance.
Qualifications:
- Experience working with spreadsheets, tables, dashboards, or similar report documentation.
- Demonstrated knowledge of Microsoft 365, specifically Outlook, Excel, PowerPoint, Teams, and SharePoint.
- Proficiency in scheduling meetings for multiple people and executive level staff.
- Familiarity with working with confidential documents containing sensitive data.
Preferred Qualifications:
- Familiarity with state-specific databases and systems (e.g., ITSM, VMS, Health Commerce System).
- Experience with customer support online ticketing systems.
- Experience working with state organizational processes, such as communications, policies, and procedures.
- Demonstrated experience proofreading or preparing professional documents or correspondence.
- Proficiency in managing deadlines and program timelines.
- Experience working with state forms.
- Experience managing electronic tracking systems.
Benefits:
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.