M-F 8:30-4:30
.30 Minute Unpaid Lunch Break
No Holiday work, Overtime or travel required
No Parking Provided
The successful candidate will assist with a variety of activities including:
auditing forms and reports for accurate and complete documentation,
professionally responding to inquiries and requests assigned within ticketing system,
compiling communication logs and documentation where accuracy is essential in preparation to issue Statements of Deficiency that are used in compliance enforcement,
coordinating by phone or email with data submitters in support of compliance reconciliation processes among 466 healthcare facilities required to submit data,
quality review of letters, reports, and website pages prior to publication,
updating information in Microsoft Word, PowerPoint, and Excel tracking documents,
assisting with training of new data submitters by creating or revising presentation materials and slides,
assisting with training of new team members on established program processes and procedures,
organizing and maintaining electronic and paper files in State database systems,
managing centralized mailboxes; responding or rerouting emails as appropriate,
coordinating interviews for various position recruitments,
scheduling meetings with internal and external attendees, and
assisting center staff seeking general administrative assistance.
The minimum qualifications for this position are:
experience working with spreadsheets, tables, dashboards, or similar report documentation,
demonstrated knowledge of Microsoft 365, specifically Outlook, Excel, PowerPoint, Teams, and SharePoint,
proficient in scheduling meetings for multiple people and executive level staff, and
familiar with working with confidential documents containing sensitive data.
The preferred qualifications include:
familiarity with NYS-specific databases and systems (e.g., ITSM, VMS, Health Commerce System),
experience with customer support online ticketing systems,
experience working with New York State processes, like communications, policies and procedures, etc.,
demonstrated experience proofreading or preparing professional documents or correspondence,
proficient at managing deadlines and program timelines,
experience working with New York State forms, and
managing electronic tracking systems.
Salary commensurate with scope of work job experience
Proper footwear required to perform tasks in a safe manner. Perform other reasonably related duties as required. New Wave People is an Equal Opportunity Employer (EEO).
#OTIND123
Numbers & Facts
Location
Albany, NY
Industry
Staffing/Employment Agencies
Salary
$20–$25 Per Hour
Company Size
100 to 499 employees
Year Founded
2000
Website
http://www.nwpusa.com/
About Company
New Wave People, Inc. (NWP) is an established Woman Owned Small Business (WOSB), Minority, and Economically Disadvantaged (EDWOSB) business. We are recognized by diverse organizations for our many contributions to the business world and the communities we serve. We have been honored among the Top 100 Hispanic-owned businesses in the United States by DiversityBusiness.com. New Wave People provides professional contingent staffing for both short-term, or long- term assignments. Our clients may request one contractor from us, or an entire project team with management oversite. We offer a wide variety of personnel to government and corporate clients nationwide. NWP’s management team with over 130 years of staffing industry experience is very proud to deliver quantifiable results to our clients and our employees exemplifying our commitment to business excellence and community.
Skills
Administrative Skillsunmatched
Auditingunmatched
Calendar Managementunmatched
Customer Service Systemsunmatched
Customer Support/Serviceunmatched
Database Technologyunmatched
Document Trackingunmatched
Documentationunmatched
Healthcareunmatched
IT Service Management (ITSM)unmatched
Microsoft Excelunmatched
Microsoft Outlookunmatched
Microsoft PowerPointunmatched
Microsoft Product Familyunmatched
Microsoft SharePointunmatched
Microsoft Wordunmatched
Online Customer Supportunmatched
Presentation/Verbal Skillsunmatched
Process Developmentunmatched
Proofreadingunmatched
Publicationsunmatched
Reconciliationunmatched
Reporting Dashboardsunmatched
Safety/Work Safetyunmatched
Spreadsheetsunmatched
Systems Administration/Managementunmatched
Time Managementunmatched
VMS Operating Systemunmatched
Willing to Travelunmatched
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