Auditor Healthcare Compliance & Program Support
Location: Albany, NY, Empire State Plaza
Worksite: Corning Tower
Employment Type: Contract / Staffing Agency Assignment
Pay Rate: $38/h
Position Overview
The New York State Department of Health is seeking an Auditor to support healthcare compliance, data quality, documentation, and administrative activities in its Albany office.
This position will be responsible for reviewing forms and reports for accuracy and completeness, supporting compliance reconciliation activities, maintaining tracking systems, responding to inquiries, and coordinating with healthcare facilities and internal stakeholders.
The ideal candidate is highly organized, detail-oriented, comfortable working with sensitive information, and proficient with Microsoft 365 applications and electronic tracking systems.
Key Responsibilities
- Audit forms, reports, and supporting documentation for accuracy and completeness
- Review documentation used in the preparation of Statements of Deficiency and compliance enforcement activities
- Respond professionally to inquiries and requests submitted through ticketing systems
- Compile communication logs, records, and supporting compliance documentation
- Coordinate by phone and email with data submitters across approximately 466 healthcare facilities
- Assist with compliance reconciliation and follow-up activities
- Perform quality-control reviews of letters, reports, correspondence, and website content prior to publication
- Update and maintain tracking documents using Microsoft Word, Excel, and PowerPoint
- Create and revise presentations and training materials for new data submitters
- Assist with training new team members on established processes and procedures
- Organize and maintain electronic and paper files within State database systems
- Manage centralized email mailboxes, including responding to and appropriately routing inquiries
- Coordinate interviews and scheduling related to position recruitment
- Schedule meetings involving internal, external, and executive-level participants
- Provide general administrative and program support to center staff
- Maintain confidentiality when working with sensitive information and records
- Monitor assignments and deadlines to support timely program deliverables
Minimum Qualifications
Qualified candidates should have:
- Experience working with spreadsheets, tables, dashboards, tracking tools, or similar reporting documentation
- Demonstrated proficiency with Microsoft 365, particularly:
- Excel
- Word
- PowerPoint
- Outlook
- Teams
- SharePoint
- Experience coordinating meetings involving multiple participants and executive-level staff
- Experience handling confidential documents and sensitive information
- Strong attention to detail and demonstrated ability to identify documentation errors or inconsistencies
- Strong written and verbal communication skills
- Ability to manage multiple priorities and deadlines in a structured professional environment
- Strong organizational, proofreading, and record-management skills
Preferred Qualifications
Preference may be given to candidates with:
- Previous New York State agency or public-sector experience
- Familiarity with NYS-specific databases and systems, including ITSM, VMS, or the Health Commerce System
- Experience working with online customer-support or ticketing systems
- Knowledge of New York State processes, policies, procedures, and communications
- Experience reviewing, proofreading, or preparing professional correspondence and reports
- Experience working with New York State forms and documentation requirements
- Experience managing electronic tracking and reporting systems
- Experience monitoring program deadlines and timelines
- Healthcare, regulatory, compliance, quality assurance, or program administration experience
Ideal Candidate
This opportunity is particularly well suited for someone with experience as a:
- Auditor
- Compliance Analyst
- Quality Assurance Analyst
- Program Analyst
- Program Coordinator
- Healthcare Compliance Coordinator
- Administrative Analyst
- Regulatory or Documentation Specialist