Auto Body Production Manager

Company Overview: Xclusive Auto Collision provides a wide array of services including collision repair, custom vehicle wraps, paint protection film installation, auto-body painting, full refinishing, vehicle restoration, and custom auto accessories. The company emphasizes skilled craftsmanship, attention to detail, and delivering quality results tailored to each customer's needs.

Position Summary: The Production Manager will oversee all shop operations - from scheduling and job assignment through final quality control and delivery - ensuring that every repair, paint job, wrap, or customization meets Xclusive's high standards, while maintaining efficient workflow and customer satisfaction.

Key Responsibilities:

• Manage and schedule all incoming jobs: collision repairs, paint jobs, wrap installations, restorations, custom work - based on estimates and customer approvals.
• Assign tasks to technicians/teams appropriately based on their specialties (body work, paint, wrap, restoration, custom accessories).
• Supervise the work in progress; coordinate between departments (estimator, customer service, technicians, finishers) to ensure work flows smoothly and deadlines are met.
• Monitor quality control: inspect completed work for adherence to shop standards, safety protocols, paint/wrap finish quality, structural integrity, and customer expectations.
• Manage resources: technician staffing, materials (paint, wrap film, parts, finishing supplies), shop equipment, workspace scheduling to optimize throughput without compromising quality.
• Communicate with customers (or customer service/estimator) as needed regarding job status, timeline changes, special requests, or potential issues.
• Enforce safety, shop standards, cleanliness, and ensure compliance with any relevant regulations for painting, wrapping, or collision repairs.
• Mentor and train technicians/staff as needed to uphold quality, workmanship, and customer service standards.