Automotive Acquisition Team Member

PASSPORT AUTOMOTIVE GROUP

Auto Acquisition Team Member - Customer-Facing | High-Energy | Growth Opportunity

Location: On-site Passport Toyota

Position Type: Full-Time

Department: Vehicle Acquisition team member in our Buying Center

About the Role

We're looking for a driven, customer-focused Auto Acquisition Team Member to join our high-performance buying team. In this role, you will be the front line of communication with potential sellers, helping our dealership acquire quality pre-owned vehicles every day.

This position is perfect for someone who is hungry, organized, confident on the phone, and thrives in a fast-paced, metrics-driven environment.

Key Responsibilities

• Make 100+ outbound touchpoints per day, including calls, texts, and emails
• Engage customers who are looking to sell their vehicles
• Build quick rapport and deliver a professional, friendly experience
• Schedule in-store appraisal appointments
• Collect and verify vehicle details (mileage, condition, ownership, etc.)
• Follow up consistently using CRM tools
• Help drive daily acquisition volume goals
• Support the Buying Manager with lead flow and seller communication

What We're Looking For

• Excellent phone presence; confident, clear, and engaging
• Strong written communication for email & text messaging
• Comfortable handling high call volume and daily outreach targets
• Ability to learn scripts and follow proven processes
• Positive, energetic, resilient personality
• Basic automotive knowledge is helpful but not required
• Prior call-center, BDC, or sales experience preferred

What We Offer

• Competitive pay + bonuses for each acquired vehicle. This will be a base salary plus, up to 80k per year!!
• Full training and ongoing sales development
• Supportive team culture
• Benefits package: Health, Dental, optical, 401k WITH company match and Paid Time Off. Short and long term Disability.
• High-volume dealership with steady inbound seller leads