Automotive Acquisition Team Member

Passport Auto Group
  • Suitland, MD
  • Autofill and Review
30+ days ago

Job Description

PASSPORT AUTOMOTIVE GROUP

Auto Acquisition Team Member - Customer-Facing | High-Energy | Growth Opportunity

Location: On-site Passport Toyota

Position Type: Full-Time

Department: Vehicle Acquisition team member in our Buying Center

About the Role

We're looking for a driven, customer-focused Auto Acquisition Team Member to join our high-performance buying team. In this role, you will be the front line of communication with potential sellers, helping our dealership acquire quality pre-owned vehicles every day.

This position is perfect for someone who is hungry, organized, confident on the phone, and thrives in a fast-paced, metrics-driven environment.

Key Responsibilities

  • Make 100+ outbound touchpoints per day, including calls, texts, and emails
  • Engage customers who are looking to sell their vehicles
  • Build quick rapport and deliver a professional, friendly experience
  • Schedule in-store appraisal appointments
  • Collect and verify vehicle details (mileage, condition, ownership, etc.)
  • Follow up consistently using CRM tools
  • Help drive daily acquisition volume goals
  • Support the Buying Manager with lead flow and seller communication

What We're Looking For

  • Excellent phone presence; confident, clear, and engaging
  • Strong written communication for email & text messaging
  • Comfortable handling high call volume and daily outreach targets
  • Ability to learn scripts and follow proven processes
  • Positive, energetic, resilient personality
  • Basic automotive knowledge is helpful but not required
  • Prior call-center, BDC, or sales experience preferred

What We Offer

  • Competitive pay + bonuses for each acquired vehicle. This will be a base salary plus, up to 80k per year!!
  • Full training and ongoing sales development
  • Supportive team culture
  • Benefits package: Health, Dental, optical, 401k WITH company match and Paid Time Off. Short and long term Disability.
  • High-volume dealership with steady inbound seller leads

Numbers & Facts

LocationSuitland, MD

Skills

  • Automotive Industryunmatched
  • Call Volumeunmatched
  • Customer Relationsunmatched
  • Customer Relationship Management (CRM) Systemsunmatched
  • Metricsunmatched
  • Organizational Skillsunmatched
  • Procurement Managementunmatched
  • Salesunmatched
  • Sales Trainingunmatched
  • Scripting (Scripting Languages)unmatched
  • Short Messaging Service (SMS)unmatched
  • Writing Skillsunmatched

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