Automotive Customer Service Assistant

Automotive Customer Service Assistant

Automotive Customer Service Assistant

McGavock Nissan of Amarillo

Amarillo, Texas

Full-Time

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McGavock Nissan of Amarillo is looking for an enthusiastic, outgoing, eager to learn Automotive customer Service Assistant. This is a full time position with some Saturdays required. Job duties include contacting customers to check in on their service experience as well as work closely with management on KPI scores as well as making calls to obtain OEM surveys. As the service assistant you will also be working closely with our service advisors taking inbound calls, scheduling appointments for customers, and working with advisors to get questions answered. As the service assistant you will be trained on many areas of service to best assist what needs to be done. We are looking for someone who is a team player, ready to help, and most importantly tackle the task at hand everyday!

We offer a rewarding career path with opportunities for growth and development and a competitive compensation package.

What We Offer:

• Competitive Pay
• Health Insurance
• PTO & Sick Leave
• 401k
• Compensation: $15/ hour

Responsibilities

• Meet and greet customers in a professional manner in-person & on the phone
• Process payments, invoice and other miscellaneous duties as needed
• Provide basic information to callers who have general inquiries

Requirements

• Excellent communication and organizational skills
• Ability to work effectively with customers and employees while handling multiple tasks simultaneously

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