Automotive Retail Cloud Sales Contractor

Position Summary

Contractor

Remote

Work you'll do

We are seeking an Automotive Retail Cloud Sales Contractor to support the implementation and adoption of Tekion Automotive Retail Cloud (ARC) across leading dealership groups nationwide.

The ideal candidate brings hands-on experience in Sales, F&I, Retail, and dealership DMS operations, along with the ability to train, coach, and support front-line teams through technology-enabled change. This role will work closely with dealership leadership, Sales consultants, desk managers, F&I managers, Deloitte, and Tekion teams to support training, go-live readiness, and successful post-go-live adoption.

Key Responsibilities

• Support Tekion ARC deployments including SIM training and full dealership go-lives
• Support dealership teams through the transition from legacy DMS platforms, drawing on firsthand knowledge of retail dealership workflows
• Serve as a trusted operational advisor to dealership leadership during implementation, bridging the gap between technology and day-to-day store operations
• Design and deliver hands-on training programs for Sales and Retail staff, tailoring content to dealership-specific processes, roles, and workflows on the Tekion ARC platform
• Support Sales consultants, desk managers, F&I managers, and other variable ops personnel on new system workflows, ensuring adoption and proficiency post-go-live
• Identify operational gaps or process misalignments during go-live and early adoption phases and recommend practical, dealership-tested solutions
• Coordinate effectively with Deloitte, Tekion, and dealership stakeholders throughout the deployment lifecycle

Qualifications

We are looking for professionals who have genuine retail dealership operations and DMS implementation experience, including:

• 5-7 years of hands-on experience working in an automotive dealership, with a strong focus on variable operations (Sales, F&I, Retail)
• Demonstrated experience training and developing dealership Sales or Retail staff - classroom, floor coaching, or structured onboarding
• Experience implementing, supporting, or migrating DMS platforms (CDK, Reynolds & Reynolds, DealerSocket, DealerTrack, Tekion, or similar)
• Proven ability to support dealership go-live events and guide teams through operational transitions
• Strong working knowledge of retail dealership processes including deal structuring, desking, CRM workflows, and F&I operations
• Excellent communication and coaching skills - able to engage, motivate, and drive change management for retail dealership staff at all levels
• Ability to travel up to 90% nationwide for on-site dealership deployments
• Must have a reliable vehicle, valid driver's license, and clean driving record

Engagements are primarily on-site at dealership locations, with occasional opportunities for remote collaboration.

The expected pay range for this contract assignment is $40-$60 per hour. The exact pay rate will vary based on skills, experience, and location and will be determined by the third-party whose employees provide services to Deloitte.

Candidates interested in applying for this opportunity must be geographically based in the United States and must be legally authorized to work in the United States without the need for employer sponsorship

We do not accept agency resumes and are not responsible for any fees related to unsolicited resumes.

Deloitte is not the employer for this role.

This work is contracted through a third-party whose employees provide services to Deloitte.

#LI-CJ2

#LI-Contract

Expected Work Schedule

Approximate hours per week

About Deloitte

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It makes Deloitte one of the most rewarding places to work.