The Service Advisor position is responsible for meeting and greeting customers, dealing with customer requirements pertaining to repair and/or servicing of their vehicle issues. The Service Advisor is a key player in the facility for fostering positive customer relations through communication and follow-up to customers on repair status and charges for repairs and to promote service sales through communication of information to customers on maintenance and repair needs that are identified during the service and maintenance inspection.
The Service Advisor position reports directly to the General Manager.
Ideal candidates will have:
- Proven track record of achieving or over-achieving goals
- Outstanding communication skills
- Professional appearance and work ethic
- Great attitude with a high-energy personality
- Superior customer service skills
- Basic understanding of vehicle systems
- Basic understanding of computer keyboard operations
- Valid driver’s license
- Must maintain a positive, can-do attitude creating a positive company culture and team member moral.
- Perform duties and responsibilities in a safe manner.
- Must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, and valid driver’s license.
A FAMILY OWNED AND OPERATED BUSINESS SINCE 1958!
Family owned by three generations of dedicated business owners and mechanics, the Bartel's Auto Clinic history dates back more than half a century.
It was 1958 when family patriarch, Robert "Bob" Bartel, began working with his father-in-law and owner of Howard's Standard in Villa Park. Upon his father-in-law's passing, Bob Bartel took over the operation. In 1965, after a tornado devastated the original Howard's Standard, Bob reopened as Bartel's Auto in 1966. Bob built and ran his business on the value of integrity, and consequently, his business flourished for 30 years.
Bob's eldest son, Patrick Bartel, joined his father in the family business in 1979. Utilizing Bob's business philosophy, they were successful in opening and operating five more Bartel's Auto locations. In 2004, Patrick's son, Adam Bartel, joined the ranks and played a major role in opening Bartel's Auto Clinic in Oswego, in 2006. Bob Bartel passed away in 2011, just a year shy of seeing Bartel's Auto Clinic open in Plainfield.
In 2015, Amy Bartel joined the family business and began contributing to the marketing and accounting departments. Creating a solid partnership, Adam and Amy will continue the Bartel's legacy by providing leadership and guidance to the Bartel's Management Team with the aspiration that Bartel Enterprises will continue to thrive and prosper.