Automotive Service Advisor

Meineke - 2235

Clayton, NC

Full-time
Autofill and Review

20 days ago

Job Description

Benefits:

401(k) matching
Competitive salary
Dental insurance
Employee discounts
Free uniforms
Opportunity for advancement
Paid time off
Training & development
Vision insurance

Job Summary
We are looking for a Service Advisor with over 2 years of experience to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writing capabilities, and previous management experience.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including managing sales targets, overseeing automotive service professionals, addressing customer inquiries, and managing required documentation.

Benefits/Perks

Full-time position. 5 days a week.
Lucrative Compensation Plan (Salary + Commissions). Weekly Direct Deposit Payroll.
Life, Vision and Dental Insurance.
Retirement Plan with Company match.
Paid Time Off: Vacations, Sick Time and Holidays.
Employee Discounts on Automotive Parts.
Career Advancement Opportunities.
Cutting-Edge Tools and Equipment
Family and Friendly Team Environment.
Work-Life Balance.
Individually Owned and Operated.

Key Responsibilities

Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability.
Ensure repairs and maintenance tasks are completed in a timely manner.
Mentor employees on best practices for improving sales and customer service techniques.
Oversee day-to-day operations of the store.
Manage the flow of service paperwork, including manuals, invoices, repair orders, and maintenance records.

Qualifications

At least two years of experience as an automotive service writer or service advisor is required.
Excellent communication and customer service abilities.
Working knowledge of automotive parts, products, and services.
Proficiency in using POS systems and inventory management software.
Fleet Customers Management Experience.
Third Party Financing Experience.
Marketing Experience a plus.
ASE certification and bilingual (English - Spanish) capabilities are a plus.
High school diploma or GED required bachelor’s degree preferred
Valid state-issued driver’s license and clean driving record are required

Why Meineke?

Meineke values personal and professional growth
Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements
Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie
With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members

Numbers & Facts

Location	Clayton, NC
Job Type	Full-time

Skills

ASEunmatched
Automotive Industryunmatched
Automotive Repair and Maintenanceunmatched
Best Practicesunmatched
Billingunmatched
Communication Skillsunmatched
Compensation and Benefitsunmatched
Customer Relationsunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Document Managementunmatched
Driver's Licenseunmatched
English Languageunmatched
Fleet Managementunmatched
High School Diplomaunmatched
Industry/Trade Analysisunmatched
Inventory Management Softwareunmatched
Maintenance Servicesunmatched
Marketingunmatched
Mentoringunmatched
Multilingualunmatched
Parts Salesunmatched
Point of Sale (POS) Systemsunmatched
Profit & Loss Managementunmatched
Record Keepingunmatched
Repair Ordersunmatched
Resolve Customer Issuesunmatched
Retirement Planunmatched
Salesunmatched
Sales Managementunmatched
Spanish Languageunmatched
Team Lead/Managerunmatched
Team Playerunmatched
Time Managementunmatched
Training Programunmatched
Training/Teachingunmatched
Vision Planunmatched
Writing Skillsunmatched

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