Job Summary We are looking for a high-performing Automotive Service Advisor to join our team. If you have a proven track record of trustworthy sales experience and fantastic communication skills, we want to hear from you. As an Automotive Service Advisor, you will grow our customer base by identifying potential customers, keeping in touch with existing customers, generate accurate estimates, and making sure that everyone has a positive experience. You will greet guests and build rapport, answer questions about vehicles, and facilitate test drives. Mentorship programs, ongoing education, and even competitive bonuses are available to our sales representatives. This is a great opportunity for someone with strong interpersonal skills and sales experience.
Responsibilities
Greet customers as they arrive at the dealership
Create a professional environment that builds rapport and puts customers at ease
Answer customer questions about new & used vehicles, vehicle specifications, and accurately recommend services & repairs
Use CRM software to maintain a customer database you will use to drive automotive sales
Conduct test drives
Use strong interpersonal communication skills to complete the sales process while maintaining a high level of customer satisfaction
Qualifications
High school diploma or GED equivalent is required; Associates degree is preferred
Valid state-issued driver’s license and clean driving record are required
Prior sales experience
1 year of automotive repair or parts experience
Excellent communication and negotiation skills
Ability to manage time and serve customers with little supervision