FT Full Time, Mon-Sat, 5 day work week, Retirement Savings with Company Match, Paid Vacation, Paid Holidays, Medical Insurance, Career Development, Employee Discounts, Gorgeous Location, and Company UniformWe are searching for a Service Advisor in Evergreen right next to Genesee. This is a full-time position. The right person is a customer service oriented and committed to providing a great experience at the store and honesty and positively selling to our guests.Don't let the location fool you, we are only 12 minutes from Lakewood!As a Service Advisor, you will spend the majority of your day working directly with our customers, advising them on their vehicle's tire and automotive service needs. This is a high-volume, fast-paced environment that requires the ability to multi-task, maintain a friendly and professional demeanor, with superb customer service and communication skills. The position focus is on enhancing the customer experience, building loyalty and maximizing sales. Our store has a great reputation and we want to hire someone to help build on that reputation.This is an exceptional opportunity for a candidate seeking to advance their career and develop service management skills and experience. We offer a package of compensation, benefits, and atmosphere that make it a great place to work.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Customer Service!
- Build customer satisfaction and loyalty by providing the best guest experience
- Achieve a thorough knowledge of all products, services, warranties and maintenance issues
- Keep up to date through training and vendor publications
- Adhere to the Big O Tire policies and procedures
- Assist other sales or service associates as needed in an effort to exceed our customers' expectations
- Help maintain the appearance and cleanliness of the building and perimeter areas
- Assist in receiving or transferring goods and maintenance of the inventory including unloading trucks and warehouse stocking
- Maintain showroom merchandise
- Follow all safety practices as outlined in policy and procedures
- Sales of tires and service-related needs
WHAT WE OFFER
- Health Insurance
- Matching Retirement Contribution
- Paid Vacation
- Paid Holidays
- Uniforms
- Aflac Supplemental Insurance
- Discounts on everything we sell
- Beautiful location
QUALIFICATIONS
- Outstanding customer service skills
- Consultative sales skills
- Strong time management, organizational, verbal and written communication skills
- Self-starter, motivated, results-driven, accountable
- Resourceful, flexible
- Team Player
- Professional
- High School Diploma or GED
- Valid Driver's License
We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.
From flat tires and oil changes to rotor resurfacing and that weird clunking sound you’ve been hearing for a week, there are a lot of Big Oh Nos for your car. Luckily, Big O Tires has the Big O Yes for all of them. For over 50 years, our customers have trusted us to offer straight answers and reliable service. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business.
Most Big O Tires stores are individually owned and operated by franchisees, and each franchisee makes the staffing and hiring decisions for the individual location(s). However, the Big O franchisees are always looking for new faces with experience and desire to serve Big O Tires store customers.