Automotive Service Advisor / Writer

We are seeking a Service Advisor to join our growing team! You will be joining one of the most exciting, fast paced, and rewarding careers in the automotive industry. Our service advisors help customers get back on the road and stay on the road by recommending repairs and preventative maintenance. Iron Trail Motors represents two of the worlds largest automotive brands, Chevrolet & Toyota.

Responsibilities:

• Smile, and have a positive attitude
• Learn the product to become a product knowledge expert
• Present solutions and options to customer for vehicle repair
• Recommend preventative maintenance
• Set follow-up appointments to keep customers aware of latest developments
• Use computer software to keep organized and provide excellent customer service

Qualifications:

• Desire to succeed
• You must enjoy talking and working with people
• Previous customer service/sales experience
• Familiarity with computer software/typing
• Ability to build rapport with clients
• Detail-oriented