Graff Auto Campus | Automotive Service Advisor
Grow Your Service Career Across Five Brands
We're looking for experienced Service Advisors who thrive in a high-volume drive, put customers first, and want a real path forward. At Graff Auto Campus you'll work with Ford, Toyota, Kia, Chevrolet, and Chevrolet GMC teams backed by strong leadership.
What We Offer
- Ongoing training and coaching from service leadership
- A team-focused culture that recognizes strong CSI and results
- Modern tools for text and video customer communication
- A clear path: Service Advisor Senior Service Advisor Assistant Service Manager Service Manager
What You'll Do
- Greet customers promptly and gather customer and vehicle information
- Clearly document all vehicle symptoms as described by the customer
- Recommend maintenance based on age, mileage, and vehicle history
- Prepare complete, accurate labor and parts estimates
- Set follow-up times, track each vehicle's progress, and update customers frequently
- Verify the final invoice matches the work performed on the repair order
- Explain all completed work and charges to customers
What You Bring
- At least 1 year of experience as a dealership Service Advisor
- Automotive knowledge
- A positive attitude and high-volume mentality
- A CSI-focused, customer-first approach
Apply today. We move quickly and want to meet you.