Automotive Service Manager

Job Description:

Service Manager (Automotive)

Location: Goodyear, AZ

Pay Range: $65,000-70,000 annual base, and variable compensation plan

We’re hiring a Service Manager to lead our service department in —driving performance, improving workflow, and delivering an exceptional customer experience.

This is a hands-on leadership role where you’ll manage technicians, oversee daily operations, and take ownership of service results.

What You’ll Do

• Lead daily service operations, scheduling, and workflow
• Manage and develop Service Technicians
• Drive key metrics: service revenue, productivity, turnaround time, customer satisfaction
• Partner with Sales and Parts to support operations
• Oversee work orders, billing, and inventory

Systems & Tools

• Work within a Dealer Management System (DMS) (DealerTeam preferred)
• Use Excel and reporting tools to track performance and KPIs
• Maintain accurate scheduling, documentation, and service records
• Strong computer literacy and system discipline are essential for success.

What We’re Looking For

• 3+ years of automotive/service experience
• 2+ years leadership experience managing technicians
• Experience with DMS systems (required)
• Strong organization, communication, and multitasking skills

Why Join Us

• High-impact role with direct influence on store performance
• Strong leadership support
• Long-term growth opportunity

Benefits

• Base annual pay plus variable compensation plan
• Medical Insurance – Employer‑shared premium contributions
• Dental & Vision Coverage – Employee‑paid plans available
• Life Insurance – Employer‑paid basic life with optional voluntary life coverage
• 401(k) Retirement Plan – 100% employer match up to 5% of contributions
• Monday through Friday schedule, with daytime hours
• Paid Time Off (PTO) – Accrued vacation based on tenure & sick plan
• Paid Holidays – 9 observed holidays plus 1 floating holiday
• Corporate car rental discounted rates with approved partners

BraunAbility is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.