Service Porter

Keep Customers Moving. Support the Team. Build Your Career.

Huntersville Ford

Join a Team That Invests in You

Huntersville Ford is looking for a dependable, friendly, and customer-focused Full-Time Service Porter / Shuttle Driver to join our growing service team.

Located in the southern end of the Lake Norman area, Huntersville Ford is locally owned and operated and has proudly served the community since 2002. Our dealership was founded by Dan Parks and Vernon Krause, who have been business partners since 1991. Mr. Stacy Cowan joined our team as General Manager in 2019 and became a partner in 2020.

Our community trusts us because we believe in doing business the right way—by taking care of our customers and our people. As part of the Krause Auto Group, you'll be joining a family-owned organization that has been serving customers for over 30 years.

We believe our employees are more than a number. We recognize individual contributions, support professional development, promote from within, and celebrate the success of our team members. With opportunities throughout our growing portfolio of automotive brands, there is room to build a long-term career with Krause Auto Group.

Why You'll Love Working Here

• Free Health Insurance Option Available
• HSA Company Contributions
• Dental & Vision Insurance Available
• Short- & Long-Term Disability Insurance
• 401(k) Options Available
• Paid Vacation & Holidays
• Employee Appreciation Celebrations
• Career Advancement Opportunities—we promote from within
• Employee Discounts on Vehicles, Parts & Services
• Family-Owned & Operated Culture
• Long-Term Job Security
• Supportive, Team-Oriented Work Environment

What You'll Do

As a Service Porter / Shuttle Driver, you'll be an important part of the customer experience and service department. You'll help keep the dealership moving while making sure our customers receive friendly, professional, and dependable service.

Customer Service & Shuttle Support

• Safely transport service customers to and from their homes, places of business, or other designated locations
• Provide friendly, professional, and courteous service to every customer
• Maintain a positive attitude and professional demeanor while interacting with customers
• Communicate effectively with customers, Service Advisors, technicians, and management
• Ensure customers are transported safely, efficiently, and on time
• Assist customers as needed throughout their service visit

Vehicle & Service Department Support

• Drive customer vehicles to and from the service lane, service stalls, parking areas, and other designated locations
• Retrieve and deliver vehicles from dealership and off-site property locations
• Assist the service department with vehicle movement and organization
• Help maintain clean, organized, and safe service and parking areas
• Ensure vehicles are properly positioned for service and customer pickup
• Assist with other service department tasks as needed
• Perform additional duties and responsibilities as assigned by management

What You Bring

We're looking for someone who is dependable, professional, and enjoys helping people. This is an excellent opportunity for someone who wants to gain experience in the automotive industry and grow with a company that promotes from within.

• Positive attitude and can-do mentality
• Friendly, confident, and outgoing personality
• Strong commitment to providing best-in-class customer service
• Dependable and punctual with strong attendance
• Professional appearance and attitude
• Strong communication and interpersonal skills
• Ability to work effectively as part of a team
• Eagerness to learn, improve, and take on new responsibilities
• Ability to work in a fast-paced dealership environment

Requirements:

• High School Diploma or equivalent
• Valid driver's license
• Clean driving record
• Reliable transportation to and from work
• Ability to safely operate dealership vehicles
• Ability to follow dealership safety procedures and driving policies
• Dependable attendance and punctuality

Why Krause Auto Group?

At Krause Auto Group, we believe your first position in the dealership can be the beginning of a long-term career.

Our promote-from-within culture provides opportunities to learn the automotive business, develop new skills, and advance into positions throughout our dealerships and organization.

Whether you're looking to build a career in Service, Sales, Parts, or another area of the automotive industry, we'll give you the opportunity to learn, contribute, and grow.

Start somewhere that can take you somewhere.

Build Your Career with Huntersville Ford

If you're dependable, customer-focused, and ready to join a team that values its employees, we'd love to hear from you.

Apply today and take the next step in your career with Huntersville Ford and Krause Auto Group!

Our Commitment to You

Krause Auto Group is proud to be an Equal Opportunity Employer. We are committed to creating a workplace where every employee feels respected, supported, and empowered to succeed regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.