Automotive Service Receptionist

Receptionist (Service Department)

Huffines Kia McKinney

Why Work at Huffines:

Huffines operates 10 dealerships across McKinney, Plano, Lewisville, and Corinth, representing top brands like Chrysler, Jeep, Dodge, Ram, Chevrolet, Genesis, Hyundai, Kia, and Subaru. Celebrating over 100 years of award-winning service, Huffines is known for its strong leadership, excellent work-life balance, and commitment to "WOW" our customers, team members, community, and peers.

Join a company consistently voted a "Top Places to Work" in DFW, where growth, opportunity, and customer excellence drive everything we do!

JOB DESCRIPTION:

The Service Department Receptionist answers incoming telephone calls and greets guests in a friendly, interested, and helpful manner. He or she sets the tone for our company by being an outstanding listener and information source and knows all points-of-contact for the facility to promptly assist customers. In addition, he or she performs administrative duties and operates the telephone switchboard for call routing.

JOB REQUIREMENTS:

• Schedule: Monday-Friday, 10:00 AM - 7:00 PM,

with occasional Saturdays required (8:00 AM - 5:00 PM).

One weekday off will be provided when working Saturday.

• Greets all customers to create a great guest experience
• Directs customers to the appropriate department or point-of-contact
• Manages inbound phone inquiries and routes calls accordingly
• Coordinates questions and issues with the appropriate department personnel
• Provides administrative assistance as needed
• Will be trained and expanded to include loaner car coordinator
• Customer service advocate is the key to success in this role

COMPENSATION and BENEFITS:

• Competitive pay structure
• Work-life balanced culture
• Optional benefits including medical, vision, dental, and Health Savings Account (HSA)
• 401(k) retirement
• Company-paid life insurance
• Employee discounts
• Paid time off (PTO)
• Paid holidays
• Chaplain Services

DRUG-FREE WORKPLACE

In addition to background checks, Huffines performs pre-employment and random drug testing mepr