Automotive Technical Automatic Transmission Subject Matter Expert (SME)

Job Description:

• Automotive Automatic Transmission Subject Matter Expert (SME) with deep hands-on diagnostic and repair experience, preferably from an OEM dealership environment.
• This SME will support the research, development, validation, and continuous improvement of technical training courses focused on automatic transmissions and advanced driveline systems.
• Candidates must have expert-level transmission knowledge and the ability to convert highly technical procedures into accurate, effective training materials.

• Provide expert technical guidance for automatic transmission and driveline training course development
• Research and validate transmission-related service information, diagnostic procedures, and repair processes
• Support development of web-based, virtual, video, and hands-on instructorled training
• Review and verify technical content for accuracy, clarity, and OEM alignment
• Perform hands-on testing, diagnostic verification, and procedure validation
• Translate complex transmission concepts into learner-friendly instructional content
• Collaborate with curriculum teams, engineers, and other SMEs
• Use OEM diagnostic scan tools, pressure gauges, oscilloscopes, and specialized transmission diagnostic equipment
• Support evolving project and technology requirements

• Minimum 5 years automotive technician experience with advanced focus on automatic transmissions
• Extensive experience in transmission teardown, inspection, hydraulic control diagnostics, valve body operation, and drivability diagnosis
• Strong diagnostic skills using OEM scan tools, hydraulic pressure test equipment, oscilloscopes, and digital multimeters
• Understanding of torque converters, mechatronics, clutches/bands, planetary gearsets, solenoid strategies, and adaptive learn functions
• Technical writing experience
• Strong computer skills (Microsoft Office, online research, training platforms)
• Ability to work collaboratively and independently
• Excellent organizational and time-management capabilities
• Experience developing technical training (preferred)
• GM dealership or OEM transmission experience (plus)
• Deep knowledge of automatic transmission operation, diagnostics, hydraulics, control modules, and service strategies
• Strong understanding of electrical and mechanical systems related to transmission performance
• Familiarity with OEM diagnostic protocols and modern transmission technologies
• Ability to support training delivery across web-based, video, virtual instructor-led, and hands-on environments
• Understanding of dealership service operations and training center workflows
• Strong verbal communication and presentation skills

• High school diploma or equivalent (required)
• ASE A2 Automatic Transmission Certification - Required
• ASE A1-A8 certifications - Strongly preferred
• ASE Certified Master Automotive Technician - Preferred

We offer attractive, competitive compensation and benefits including, medical, dental, 401k, short-term disability, AD&D, tuition reimbursement, and more. If you take pride in your work and are committed to personal and professional success, let's talk. Please visit www.zobility.com to learn more.

Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.