B-Level Technician

Reports To: Service Manager/Shop Foreman

Job Summary:

The B-Level Technician is responsible for performing intermediate-level diagnostics, repairs, and maintenance on commercial trucks. This role bridges the gap between entry-level and master technicians by handling more complex repairs while continuing to develop expertise in engines, drivetrains, electrical systems, and hydraulic components. The B-Level Technician works efficiently to minimize vehicle downtime and supports the A-Level Technicians in advanced repairs when needed.

Key Responsibilities:

Diagnostics & Repairs:

• Perform medium to complex repairs on engines, transmissions, brakes, suspension, and electrical systems.
  
  

• Diagnose check engine lights, sensor failures, and electrical issues using diagnostic tools.
  
  

• Repair and replace belts, hoses, radiators, alternators, starters, and batteries.
  
  

• Conduct basic driveline and powertrain repairs, including clutches and differentials.
  
  

• Assist A-Level Technicians with major engine and transmission overhauls.
  
  

Preventive Maintenance & Inspections:

• Perform DOT inspections and ensure vehicles meet federal and state compliance.
  
  

• Conduct preventive maintenance services such as oil changes, fluid exchanges, and filter replacements.
  
  

• Identify and document potential issues before they lead to major failures.
  
  

Brake, Suspension & Drivetrain Work:

• Repair and replace air and hydraulic brake components.
  
  

• Perform alignment adjustments, steering, and suspension repairs.
  
  

• Replace and adjust clutches, U-joints, wheel bearings, and seals.
  
  

Electrical & Aftertreatment Systems:

• Diagnose and repair lighting, wiring, and battery systems.
  
  

• Perform DPF (Diesel Particulate Filter) regeneration and basic aftertreatment troubleshooting.
  
  

Shop Efficiency & Teamwork:

• Work closely with A-Level Technicians, service advisors, and parts staff to complete repairs efficiently.
  
  

• Maintain a clean and safe workspace, following OSHA and dealership safety guidelines.
  
  

• Keep accurate repair records and documentation for warranty and customer records.
  
  

Qualifications

• Proven experience as a B-Level Diesel Technician or equivalent role
  
  

• Strong proficiency in anti-lock brakes, chassis electrical systems, cylinder head R&R, drivetrain repair, and fuel systems
  
  

• Ability to perform general troubleshooting, mechanical and electronic engine work, and drivetrain rebuilds
  
  

• Working knowledge of Cummins and Eaton systems with completed online and instructor-led training preferred
  
  

• Must maintain state certifications and demonstrate progress toward OEM hands-on and web-based training completion
  
  

• CDL preferred
  
  

• Strong problem-solving, time management, and organizational skills
  
  

• Proficient in reading service manuals, wiring diagrams, and diagnostic data
  
  

• Team player with a positive attitude and commitment to continuous improvement
  
  

• Valid driver’s license and acceptable driving record
  
  

Physical Requirements

• Ability to lift up to 75 pounds and perform physically demanding tasks
  
  

• Frequent standing, walking, bending, kneeling, and reaching in and around vehicles
  
  

• Ability to work in a shop environment with exposure to noise, fumes, and moving mechanical equipment
  
  

• Comfortable working in a range of temperatures (shop bays, outdoor yard, test drives, etc.)
  
  

• Must be able to safely operate diagnostic tools and shop equipment
  
  

• Must wear required personal protective equipment (PPE) such as safety glasses, gloves, and steel/composite-toe boots
  
  

Benefits

White’s International Trucks invests in your success—on and off the job. Our comprehensive benefits package for full-time employees includes:

• Medical, Dental, and Vision Insurance (multiple plan options)
  
  

• Health Savings Account (HSA) with company contribution
  
  

• Flexible Spending Account (FSA) options
  
  

• 401(k) with Company Match – 50% match up to 6% of contributions
  
  

• Company-Paid Basic Life Insurance with AD&D coverage
  
  

• Short- and Long-Term Disability Plans available for purchase
  
  

• Optional Supplemental Insurance (Critical Illness, Accident, Hospital Indemnity, additional Life coverage)
  
  

• Paid Vacation, Sick Leave, and Holidays
  
  

• Uniforms Provided and annual boot reimbursement
  
  

• Paid training and certification incentives through our Technician Roadmap
  
  

• Expense card, vehicle allowance, or mileage reimbursement (varies by role and region)
  
  

• Opportunities for career growth and advancement to A-Level Technician and leadership roles
  
  

• Supportive, family-driven culture centered on safety, teamwork, and long-term success