Back of House Manager – Chick-fil-A CoolSprings Galleria
Pay: $20–$23 per hour | Full-Time | Franklin, TN
Join Our Leadership Team!
Chick-fil-A CoolSprings Galleria is seeking a motivated, dependable, and experienced Back of House Manager to lead our kitchen team.
We're looking for someone who takes pride in developing people, maintaining high operational standards, and creating a positive, team-oriented environment.
As our Back of House Manager, you'll play an important role in leading daily kitchen operations, coaching Team Members, and ensuring we consistently deliver high-quality food and exceptional service.
This is an excellent opportunity for someone with restaurant leadership experience who wants to grow professionally while making a meaningful impact on their team.
Position Details
- Full-time kitchen management position
- Competitive pay: $20–$23/hour based on experience
- Monday–Saturday scheduling; closed Sundays
- Located inside CoolSprings Galleria in Franklin, TN
- Opportunities for professional growth and advancement
- Hands-on leadership role working alongside the kitchen team
Key Responsibilities
- Lead and oversee daily Back of House operations.
- Coach, train, and develop kitchen Team Members.
- Maintain Chick-fil-A standards for food quality, safety, and cleanliness.
- Ensure efficient kitchen operations during busy periods.
- Support appropriate staffing and labor productivity.
- Create a positive, accountable, and team-focused work environment.
- Assist with inventory management, food waste reduction, and operational efficiency.
- Identify opportunities to improve kitchen performance.
- Communicate effectively with Front of House and restaurant leadership.
- Lead by example through a strong work ethic, professionalism, and servant leadership.
Qualifications
- Previous restaurant or food service leadership experience preferred.
- Strong communication and people-management skills.
- Ability to lead and motivate a team in a fast-paced environment.
- Understanding of food safety, cleanliness, and operational standards.
- Dependable, organized, and proactive.
- Ability to coach employees and address performance concerns.
- Willingness to work alongside Team Members during busy shifts.
- Previous Chick-fil-A experience is a plus, but not required.
Benefits
- Competitive hourly compensation
- Free employee meals
- Leadership development opportunities
- Career advancement opportunities
- Scholarship opportunities, if eligible
- Paid training
- Positive, team-oriented work environment
- Closed Sundays
Why Join Our Team?
At Chick-fil-A CoolSprings Galleria, we believe great leadership starts with caring for people.
We're committed to creating an environment where Team Members feel supported, challenged, and encouraged to grow.
As a Back of House Manager, you'll have the opportunity to develop future leaders, influence restaurant performance, and make a lasting difference in our team.
Apply today to join our Chick-fil-A leadership team!
Work schedule
- Weekend availability
- Day shift
- Night shift
Benefits
- Flexible schedule
- Referral program
- Employee discount
- Paid training