Back Office Coordinator (32942)

JOB DESCRIPTION

Back Office Coordinator____

TITLE: Back Office Coordinator

DEPARTMENT: Administration

REPORTS TO: Office Administrator & Physician

FLSA: Non-exempt

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Position Summary: The Back Office Coordinator is responsible for relieving doctors and other medical personnel of administrative and clerical work by checking out patients and scheduling future appointments. Greets all patients presenting a warm and caring environment.

Essential Duties and Responsibilities:

The essential functions include, but are not limited to the following:

Greet and directs patients.

Verify patient demographics and insurances.

Update any changes to patient's account in EMR.

Checks out patients after their office visit.

Schedules follow up appointments.

Sends out physician orders/radiology & labs.

Obtains prior authorizations for radiology.

Coordinates follow up visits with outside testing that needs performed.

Keeps x-ray and other medical records, performs secretarial tasks, and completes lab requisition forms.

Keys data into computer to maintain office and patient records.

Communicates and works closely with physicians.

Cross train with front desk personnel.

All additional tasks as requested by management.

Qualification/Requirement:

Ability to apply a common sense understanding to carry out detailed but uninvolved written or oral instructions.

Ability to deal with problems involving occasional, last-minute changes in generally standardized situations.

Education/Training/Experience:

High school diploma or a GED

Six months related experience and / or training

Knowledge of EMR, medical terminology, ICD-10 and CPT codes a plus.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

The noise level in the work environment is usually moderate.

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This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.