Job Description
Recovery Specialist
Flexible hours & work from home remote option
Starting salary: $17 and up (depending on specific experience)
Commission: Up to you! Earn up to twice your monthly salary
As a recovery specialist, you're involved with dialing out and taking calls, all in the mission to settle those outstanding balances through the right channels. You'll flex your skills in skip tracing to track down those debtors and make sure you're on top of correspondence. Occasionally you'll do some follow-up to insurance companies for a smooth account resolution.
Requirements
Education:
- High school diploma or GED equivalent
Your Job Adventure Includes:
- Champion the resolution of outstanding account balances
- Initiate outbound calls with finesse
- Professionally handle incoming calls
- Provide exemplary customer service, transforming concerns into satisfaction
- Time management that's on point
- Nailing client-specific processes and procedures
- Rocking multiple computer systems simultaneously (you've got the tech magic)
- Creative talk-offs, negotiation skills that wow, and top-notch follow-up habits
- Keeping it legal and cool – HIPAA, FCRA, FDCPA, you name it!
Skills Needed:
- Master of negotiation (seriously, you're the Jedi of deals)
- Basic Microsoft Office wizardry
- Multitasking like a pro (juggling is your secret talent)
- Customer service superstar
- Smooth talker with words and on the keyboard
Extra Awesome Attributes:
- Dependable (the go-to person)
- Excellent listening skills
- Organized chaos? You thrive in it!
- Quick learner with troubleshooting superpowers
- Handling HIPAA, FCRA, FDCPA like a secret agent (you won't spill the beans)
Position summary: Got your ducks in a row? Self-motivated and all about processes? Awesome! We need someone like you who's a smooth talker and a pro at top-notch customer service. You'll be at the forefront of our mission to settle outstanding balances. Dive into the world of dialing out and taking calls, using your expertise to navigate the complexities of debt recovery through the right channels. With killer people skills and a knack for handling a ton of calls (including the super-sensitive HIPAA stuff), you're the missing piece to our team.
Numbers & Facts
| Location | Glendale, AZ |
| Industry | Other/Not Classified |
| Company Size | 1 to 9 employees |
| Year Founded | 2008 |
| Website | http://www.rsi-ca.com/index.html |
About Company
Who We Are
In 2008, Tiffani La and Terrence Shea joined forces founding Recruiting Solution Incorporated, a specialty search firm for contract, contract-hire and direct-hire placements in the areas of accounting, finance, human resources and administrative support. In just a few years, they have built a stellar reputation in the recruiting industry for their high ethical standards, innovative recruitment techniques and consistent results.
Their President, Terrence Shea has led the company’s expansion from a two person start-up to a highly sought after recruiting firm which has become the Bay Area’s leader in specialized staffing.The founders built their company on the principles of integrity, trust, professionalism and a commitment to provide exceptional service. Their goal is to be regarded as the recruiting solution for their clients and the career choice for their candidates.
Skills
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