Bakery, Customer Support/Service, Detail Oriented, Food Safety, Interpersonal Skills, Inventory Management, Lift/Move 50 Pounds, Loading/Unloading, Physical Demands, Problem Solving Skills, Proofreading, Quality Control, Safety Standards, Safety Training, Safety/Work Safety, Sales, Sanitation, Writing Skills
Job Summary: Works under general supervision. Relies on experience and judgment to plan and accomplish assigned goals. Duties and tasks reflect substantial variety and complexity. Applies a mastery of skills in area of specialization. Serves as a resource to others in the resolution of complex problems and issues.
Key Responsibilities & Essential Functions:
- Performs all duties of rep and specialist as required
- Must be able to measure, mix, shape, score and bake a variety of breads from scratch
- Must be able to produce a variety of breads from scratch including Artisan pan breads, natural fermented breads, and hearth breads; This includes mixing, shaping, scoring, and baking of all bread products
- Must be able to produce a variety of Pan Dulce Pastries from scratch
- Ensures quality control of all products before sending to sales floor
- Ensures baked and fried product reaches the showcase and tables at the prescribed times
- Maintains sanitation in work area
- Properly tops and finishes all baked goods to create a fresh and appetizing presentation
- Maintains product integrity through proper: storing, handling, proofing, -planning/breaking out of all baked goods
- Ensures that all products comply with Company code dating policy
- Ensure productivity standards are met without compromising product quality
- Organizes back storage room, freezer, walk-in, and production area
- Reads and executes daily production list
- Assists with inventory control to include loading, unloading, moving and storing products
- Assist customers with any bakery products or purchases
- Makes regular announcements to inform customers of freshly baked product
- Ensures all potentially hazardous foods (PHF) are maintained under the appropriate ambient temperatures
- Complies with the company food safety and sanitation standard
- Uses suggestive selling techniques to meet customer needs and to build department sales
- Trains future Artisan Bread Experts
- Performs as a team member of the bakery to help ensure a safe, clean and productive operation.
- Ability to work a flexible schedule to include overnight shifts (weekends & holidays)
The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.
Qualifications & Key Requirements:
Work Experience:
- 3+ years of experience in the area of specialization preferred
- 6-12 months experience with scratch baking including mixing, shaping, and baking
Knowledge/Skills/Abilities:
- Knowledge and use of Baking equipment - ovens; mixers; etc.
- Good Customer Service Skills
- Reading and Writing Skills
- Communication/Interpersonal skills
- Knowledge of H-E-B Systems
Education:
Licenses/Certifications:
- Bake Works & Fry Works Training
- Food Sanitation and Safety Training
Physical Demands & Working Conditions:
- Standing with light to moderate lifting (50 lbs)
- Fast paced, demanding environment which requires care and attention to detail
- Exposure to extreme heat from ovens and fryers, and cold from freezers and coolers
- Ability to bend, reach, kneel, squat
- Able to stand for long periods of time
- Able to push/pull heavy loads
The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Last revised: 5/1/2008