Bakeshop Manager

Bakeshop Senior Manager

The Senior Store Manager reports to the General Manager for Corporate Retail and is responsible for oversight of all daily retail activities, schedules and assignments of employees in the daily execution of customer service, compliance, inventory, open/closing operations, and cash management, among others. A successful candidate enhances customer satisfaction and meets sales and profitability goals while building and managing a cohesive team. The most successful candidates have experience in Retail Supervision or Management.

Responsibilities

Meet sales goals by motivating, mentoring and providing feedback to staff

Ensure high levels of customers satisfaction through excellent service

Deal with all customer complaints in a timely and courteous manner

Ensure compliance with bakery policies and procedures

Conduct accurate and timely inventory of all products

Maintain outstanding store condition and visual merchandising standards

Address disciplinary issues immediately and with appropriate corrective measures

Build career paths for up-and-coming staff members

Be a shining example of professional behavior and high job performance

Per the Collin Street Bakery dress code, Bakeshop Staff will not present with any visible tattoos or piercings while in uniform (absolutely no tattoos on hands, neck, or face)

Requirements

Prior Management Experience is a must

Proven successful experience as a Retail Supervisor

The ability to stand for extended periods

Must be available to work weekends

High school diploma or GED

Skills

Highly Effective Interpersonal skills

Detail-oriented

Strong numeracy skills

Excellent time management

Effective communication

Exceptional customer service

Strong Organization Skills

Job Type: Full-time Salary (Rate will be based on prior experience)

Healthcare Benefits (Medical/Dental/Vision) available after 90 days

401K

Life Insurance