Bank Teller

Ponce Bank
  • Astoria, NY
  • Full-time
2 days ago

Job Description

Delivers exceptional experience to customers while enhancing the Banks bottom line and reputation. Responsible for providing exceptional customer service to our customers, partners and prospects. Processes all paying and receiving transactions and performs cash vault activities in an accurate and timely manner. Responsibilities: Process account transactions effectively.Provide excellent customer service; help resolve customer concerns in a timely fashion.Respond to customer inquiries (in person, by phone or email) with appropriate follow up or escalation.Examine negotiable items (checks, money orders, etc.), determine proper funds availability based on regulatory requirements and complete hold notices.Review client profiles and identify opportunities to make referrals to platform personnel.Balance cash drawers daily, assuring proof of cash vault and maintaining appropriate level of cash.Complete and maintain assigned reports and logs.Represent the branch in community activities that align with CRA goals, fostering positive local relationships.Travel: Occasional travel to other branch locations as needed to ensure operational consistency, employee support, and service excellence.

Numbers & Facts

LocationAstoria, NY
Job TypeFull-time

Skills

  • Customer Experienceunmatched
  • Customer Support/Serviceunmatched
  • Customer/Client Researchunmatched
  • Regulatory Requirementsunmatched
  • Time Managementunmatched
  • Transaction Processing/Managementunmatched
  • Willing to Travelunmatched

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